We were looking to reduce clutter and organize our closets. We have looked at many closet systems and purchased this closet system. It is what we were looking for to fit our lifestyle. We have not installed it yet, since we are waiting on our contractor who will do that within the next week. All boxes arrived in tack with the exception of 1, which arrived taped. I am hoping all parts are there, but I know Wayfaif will correct any issue(s). Can't wait to get started and organized.