At age 76 I have owned many washers. The last one I had for 18 years and hated to let it go because I had gotten so much good service from it. When I first used this new LG I was not accustomed to the operating procedures but by my second effort I was comfortable and confident. My laundry is so clean and smells wonderful. This model was recommended by several friends and I am grateful that I listened. The capacity is so large that I wash fewer loads using less water and electricity. I couldn't have asked for a better product.