Upon receiving the Black and Decker-4-slice Toaster I was extremely please of the look of this toaster...Love that it takes up less space on the counter top.. At first I was thinking it was taking along time to heat up, but was surprised when the toast actually popped up...It toasts very evenly and didn't take as long as I was thinking.. The only thing I can find I was not happy with was that the crumb door.. It is not removeable to wash. Over all I would give this toaster  5 stars. [This review was collected as part of a promotion.]