I have had at least five Stir Crazy’s in my life and they have all worked great until this new model came out. The stirring wand is too short and doesn’t mix up the popcorn. I literally have to stand and shake the popper myself. It is also too hot, making the popcorn tough. And, it is not the popcorn because I have tried many different brands of popcorn.  A terrible product for any price. The only thing I like about it is the on/off switch which is an improvement over previous models.