It looks beautiful, works flawlessly, and is huge compared to my old countertop one. There really are only 2 cons:

1.) The defrost cooks the meat a bit too much, so you really have to watch it. 
2.) If you want to use the fan, you have to have an exhaust hooked up. 

Overall, the pros outweigh the cons and they are so minor, I wouldn't even knock a star off. Just more of an FYI for those who choose to buy.