So bummed this arrived crinkled. The customer service guy was really kind, but after taking the 15% refund offer on account of the poor quality, I wish I had reconsidered and returned it. For a faux plant that costs over $100, I was hoping for more considerate packaging. I’ll now attempt to iron my plastic plant between some towels?.... but... again, that’s a weird thing to have to do for a $100 faux plant. ‍♀️