Best blender I ever had. We use it every day. So far I've made smoothies, soup, cashew milk, tomato sauce. The soup we made was from the provided recipe book, and we didn't like it BUT, like they said, it was HOT went it finished to blend, not lukewarm, hot.

The spout of the plastic container is a little too large to my liking, but that's not worth losing points over this.

I would have given it a 5 but I haven't experienced their customer service yet, thankfully, and to me customer support makes a huge difference. I've also been told that there's nothing perfect in life, that there's always room for improvement, so for all this, I give it a 4, but a strong one.