We gave away our previous 25 year old sandwich grill when we moved last year.  We bought this new one and it is, for better or worse, identical to the old one.  It is simple to operate and the sandwiches are delicious.  I gave only four stars because you have to use small, thin pieces of bread to get the grill to close all the way, and a lot of cheese melts out so you have a lot to clean up.  I haven't tried using less cheese.  And, the directions do urge you to dry your ingredients (vegetables) before using them. I think this will last at least 25 years if not longer!