I love this couch!  I read through a lot of reviews before purchasing and have similar feelings as those who loved it, but here is my take.  It looks exactly as pictured.  I have had it for a month and although it is firm it has softened up.  I have back problems, so a firmer couch is better for me and it is somewhat curved for good posture.  It found it to be somewhat difficult to put together (and I am used to putting furniture together), but only took about 1.5 hours.  Definitely be careful handling the fabric pieces as the screws are greasy.  It comes in 3 boxes, two of which are very heavy, and it came on the expected delivery date.  Some reviews said it is smaller than expected, I disagree, but definitely use a tape measure to see how it will fit in your space before purchasing.