The chair was exactly what I expected and more.  I'm 6'3" and when lounging my feet was a bit passed the chair when in reclining mode.  That is not an issue at all for me.  Someone mentioned it being firm, which is what I like.  Some reclining chairs have way to much softness that hurts my back after sitting for awhile.  This one stays comfortable for an entire evening.  The one bad review mentioned it was awful to sleep in. I just wanted to say that ALL CHAIRS won't be comfortable to sleep in so why give it a bad rating from that.  The chair also did not have high armrest which is GREAT, I don't like that.  The massager & heat felt so good.  It does not massage aggressively and that's perfect.  As for the lift part that I don't need right now but am having knee replacement surgery, works great.  It gets me to an almost upright position then I can go from there with a walker once the surgery takes place.  It was a great buy and now my wife wants one as well.