We were nervous making this purchase since this hot tub was so inexpensive, but we have had it for several days now and we love it! We have nothing negative to say about it and its exactly what we wanted. Guests have been shocked that we only spent $2,100 on this tub! It took about 1-1.5 days to heat up to 101 degrees. It holds the temperature very well (granted, it has been 80+ degrees in Ohio). My 4 year old loves the "rainbow lights" and the waterfall. The jets seem powerful enough to me. The delivery team was great. The only bad thing is that it took 2 months to arrive from the time that I ordered but I believe that delay was due to the Coronavirus. When I ordered it, it was supposed to arrive within 1 month. Note: this is our first hot tub, however, we did have hot tubs (much more expensive ones) when we were growing up. And we were still impressed with this one. Overall, highly recommend this hot tub!