I was so excited to get this larger capacity bowl to make double batches of cookie dough.  However, the gray insert that goes on the bottom of the bowl is stuck in the base and I cannot get it out.  Tried everything I could imagine....managed to cut myslef in process of trying to twist it off.  I, too, experienced the bowl flying out of the base but fortunately it did not shatter or break . Does anyone have any suggestions to get the gray ring out of the base?  I know I will definitely not ever try using this bowl again...will stick with the metal bowls. Help!!!