Had it delivered; it had scratches on it and the holes for the hooks were not aligned so many of the screws didn't go in properly.  As a result, a few of them broke while trying to go in.  I contacted Wayfair and they immediately sent a replacement with no problem.  A+ services!  Second one looked much better, but same problem with the screws.  This time, I just re-drilled all of the holes to align with the hooks and I had no problems getting the hooks put on.  Looks nice in our entryway.