We are very pleased with our mirror we ordered from Wayfair, however, I believe Wayfair should do a better job communicating with Hand regarding the installation, as to exactly the description of what is to be installed.  The mirror we ordered definitely needed tow technicians to install due to the fact that it was extremely large and heavy.  Only one technician showed up, and my husband, who is 70yrs old had to help lift it to be hung, and the technician had to come back the next day, because he did not have the correct hardware to hang the mirror. Also, Handy cancelled our appointment twice before finally completing the installation.  Handy has emailed me that they will be sending us a $25 gift card for our inconvenience, but, as yet, we have yet to see it.   I will not be using Hand again.