I’d give 4.5 stars. I was nervous, reading reviews of fire pits that arrived cracked. The idea of returning a 100 lb item seemed daunting, if not impossible. Mine arrived with a few small chips. Totally useable and nobody else will notice. It is advertised to be concrete, and I guess it is, but thin. Feels almost like fine porcelain. 
It looks fantastic, and is exactly the size and shape I want. A standard propane tank fits nicely and the door latch works well. 
It didn’t start the first time and an engineer friend suggested this 1. disconnect tank. 2. open valve on fire pit and place to high for 15 minutes 3. Close valve 4. Reconnect tank 5. Open tank valve 6. Open fire pit valve to low and ignite. Don’t ask me how, but that worked! 
I now have a lovely fire pit and look forward to many conversations late into the evening!