I am giving the product a 4 only because it seems to scratch easily. We received it with some scratches but it is still a lovely and sturdy crib. we looked at many cribs at buy buy baby, baby's r us, baby depot and many other retailers. For the price and quality of this crib, none could compare. It looks great in the nursery and we are looking forward  to seeing  our munchkin in it. Would definitely  recommend this crib, brand and website!