Since I have back/hip issues, this product is great because I don't have lean/bend to the ground to place the dishes into the washer. I can choose which drawer I'd like to use and my family can use the lower drawer if needed.  My only concern is that after I run the cycle, I tend to leave the drawer open for a few hours after unloading so that it can air/dry out because there is a mild odor that develops if left closed.  Otherwise, great product.