I ordered two of these...  they were so poorly packed that one box arrived completely open with pieces missing and there were chips on some parts in both boxes - they come fully un-assembled - so i was able to make one complete shelf with parts from each box.  I immediately contacted ALL MODERN - and have yet to hear back from them to date - it's been almost a week.  So I ended up paying twice as much to get one whole shelf...  it looks great - but obviously more than I wanted to pay!