I’ve had a Keurig for a few years and really have loved it. This one is much slimmer and less bulky than the one I had, which I like. In terms of the coffee, does great for hot coffee of course. For the iced coffee, it still comes out fairly hot and the ice you have in your cup to cook it down melts fairly quickly so I felt like I had to replace it pretty immediately after the coffee was ready. It doesn’t make it bad or too watered down in my opinion, but it’s just a little annoying. That being said, I don’t know how the coffee could possibly come out of any machine cold right from the start so I don’t know hold you could ever fix that problem. Generally really happy with it!