Overall, I like the machine and the cleaning cycles. It is a little weird to load as the spines that hold the plates are spaced strangely and glasses fall over. It's flexible for pots, but not great for everyday plates it seems. It's a work in progress to figure out the best configuration each time.
It's amazingly quiet. The selection of 18" washers are limited, this is a good one. 
It doesn't have a heater for drying dishes, so unless you open the door at the end of the cycle they don't really dry.