Used smoker 1st time but heat is restricted by too large (length) of a water & wood bowl tray. Hard to get it above 220. Food was juicy but took way too to long to cook: 5 hours for a 5lb whole chicken. If they shorten the this tray by about 4” or put vents in it, that might help the heat get to the food. This is so close to being perfect. Please redesign the tray and send me one to try out.