We're really happy with this bed. It arrived promptly and all the pieces were in excellent condition, no scratches or damage at all. The bed looks exactly as it does in the photo and the quality of the wood is excellent. It took some time for us to assemble but it wasn't difficult. It comes with an allen key for most of the assembly and we also needed a couple of screwdrivers. The bed is very solid and looks super stylish with the black painted finish. My 9-year-old son absolutely loves it. This model can be separated into two separate beds (one twin and one double) which makes it very adaptable for future use when he outgrows the bunk bed style.