We are so happy with this espresso machine! We are coffee lovers but relatively new to making espresso at home. This machine makes it really easy with excellent results. The machine itself is well-made and sturdy, with a very high-end look and feel. A few things we especially appreciate include: 1. It only needs a small amount of counter space. 2. The cup warmer feature is great. 3. The milk steamer is easy to use. 4. Cleanup is fast and easy! Looking forward to many happy espresso days ahead with this great machine!