...the product itself was great, though our first shelf was said to be lost in shipping.  Was was a big fat lie, because I never got a routing number like I did after they said that's why I didn't receive it in the original 4 weeks.  Then I had to wait 6 more weeks for another one.  I was looking for an apology with some sort of reimbursement ,but all I got was a 10 off coupon 
. Which was a real slap to my face because two days prior a mass email was sent from them with the same coupon for technical issues that day. I would of thought they would of been more considerate to my length of wait