The color is not even close to what is pictured online. I thought I was ordering a gray chair and when it arrived it was VERY black. The fabric is a better quality than the price but that is the only high point for this chair. The cushions are attached to the chair so you can't remove them and the back cushion rests on top of the seat cushion so what is supposed to be a deep seat really isn't. I've never returned anything to Wayfair. I'm hoping that this goes smoothly so that this whole experience won't have put me off for good.