I so LOVED this couch...until I sat on it.  I got it in the black, not my first color choice, but it was so beautiful when it arrived.  I sat on in for a few hours and knew it would not work.  The bottom cushions are very uncomfortable, not as soft and fluffy as the back cushions.  So, I returned it.  I would give looks a 5 star, and comfort a 0 stars for this couch.