The product came with missing pieces, wayfair ordered replacement parts and I was notified they would arrive 2 months later. I cancelled the replacement parts and ordered another color of the same product to use the parts of. Upon assembly I realized both products (walnut color I ordered initially that came with missing pieces and the oak one I got after) both had defects on wood parts such as scratches and crushed edges.  I gave up with frustration as I did not want to spend other couple of hours on call with support and assembled with the bad wood. Extremely disappointed.