Ive gotten a lot of compliments on the LOOK of the couch. I took a chance by ordering online and trusting others reviews. The back isnt high enough (for me). I mostly have the shape as a big bed (ottomans in the middle), instead of the U-shape (with ottomans on the ends). I dont find it so comfortable with the regular U-shape. So, if youre looking to lay down or lounge more often than not, then this could work for you.

The assembly was a beast with just one person, took me a few hours. There are 8 pieces you have to assemble out of the box. Once you get the rhythm, its not terrible. Just time consuming. 

The comfort level, Id give it 3 of 5 stars. It isnt as soft as Id hoped it to be. The back cushions are soft. The actual seating cushions are pretty firm. 

I do not have pets, but I could see the material scratching or tearing easily.