The handyman was great, but the system was unwieldy and a problem for us.  We changed our date of installation, as in tracking our fan we found there was a holdup in the delivery date.  Handy never changed the date in their system, they just added a second date!  Fortunately for us the fan did come on the date we originally were given.  Our fan was installed perfectly.  Then a second installation was scheduled.  Was unable to contact handy for this so we finally contacted Wayfair and thankfully they took care of this for us.