First: One day after I placed my order, the price was lowered by $200.00. When I called in, asking for a price adjustment, or a cancellation (the item has not yet been shipped). I was told, that Wayfair does not adjust prices (because we change our prices constantly) and that I cannot cancel the order, but I can send it back and re-order. (Six boxes, each weighing between 50 and 70 pounds). That was NO customer "service". The lady was rude, arrogant and ignorant.
Second: The picture on the website shows square and firm cushions, that fit perfectly. My sofa came with soft, oversized pillows, that do not fit against each other.
Third: I ordered the lighter "beige" color - it came in the darker "cream" color.