We were hesitant to order furniture on line. After conversation with customer service, it would only be $30 charge to send back, no reshelf fee. Why not take the risk? There has been nothing in our area that matched this great chair. The size was perfect for the space we had, the color is a bit drab but supports colorful knit afghans now and goes well with light yellow couch. It sits high so my motherinlaw doesn't have to push herself up and out. She struggles with kicking the foot part back in but she is learning how to maneuver her body to do so. We are quite pleased!