Very well packaged. No broken stone work. It is as pictured, very well done. it is the height I was expecting. The cord was just the right length to reach the outlet. I am not sold on ultra quiet blower, With the TV on it is manageable the motor hum. I am disappointed with the blower noise. Their is 4 fan speeds and it does heat up the space and once you walk away you can feel the chill in the air after being warm. It is very nice to look at .