After a rough ordering start on-line, the first three sectionals were out of stock after ordering and getting 3 refunds!  We ordered this one for our farmhouse living room and it fit perfect! Easy to assemble, arrived in perfect condition.  The fabric is just what we wanted, and the firmness is FIRM, and this is what we were looking for but couldnt find at any store.  We are in our 60's and not sinking down in a couch making it difficult to get up was important to us. This fits that bill perfectly and the chaise sleeps like a firm memory foam mattress. I would buy this again, and we are going to order two side chairs from this same maker! Very happy customer here now, customer service was great to work with, and even gave us a discount for our rough start.  Will buy again, and recommend them to others as well.  Our neighbors love the firmness of this small sectional as well.  The included storage ottoman is an added plus for my wife!