The couch is beautiful but the customer service is lacking a bit. I was supposed to receive a call when the delivery was 30-min out and I never got it. Also, I asked for the couch to be brought inside upon deliver because it’s large. I awas anssured by customer service this would not be a problem. I waited for the couch and never got a call. When I went to grab my mail I noticed  it was left at my doorstep without even a knock at my door. I’m lucky to be a man and strong enough to finish the job but I was overall really disappointed to see such a lack of attention to the stipulations of my order. Really glad it wasn’t raining.