Like everyone else we were skeptical about ordering furniture without seeing it or sitting on it. But we had visited every retail and wholesale furniture store in our area and couldn't find something that we liked and would fit in our den. This worked out perfectly. It's very plush and comfortable. The swatch sent to us was accurate regarding the material, which feels heavy and durable.  The only con was the coordination of delivery which is subcontracted out to various agents. Mine, "Fast Mile", contacted us two hours into our 4 hour delivery window wanting to know "how urgently do you need your furniture"? It had not made it on the truck when it was loaded the night before but they didn't bother telling us until my wife had already wasted half a day waiting around for them. And getting the delivery re-scheduled was a monumental act and pain. I have advised BL to consider other delivery agents. 

Pros: Feels sturdy and plush
Cons: Delivery team (Fast Mile)