The two longest pieces arrived broken in half. Wayfair couldn't/wouldn't do anything about it so I had to contact the manufacturer to get replacement pieces. For whatever reason the manufacturer set the delivery to have an in-person signature to get the replacements. Well, I work during the day and can't take a day off to sign for some shelves that should have arrived intact in the first place. I've been trying to set something up with fedex to pick them up or just for them to leave them at my door but they've been giving me the runaround. Overall, this is the third piece of furniture that I have bought from Wayfair that has come damaged but this is definitely the worst experience. Absolutely horrendous service from all invovled.