The description in the listing says downrod is 1 x 12.2” and the one I received was about 6 inches. Customer support said they would send a 12” one and I received another 6” rod. They need to update the listing.l description to have the correct size. 

Also, the fan I received was branded “Ocioc”, different from the description. Customer support assured me it was the same and the company they use has different manufacturers. Do yourself a favor and price shop that brand because it was about 30 cheaper than the brand listed that I thought I was buying.