To be honest with you we've had this bench since November and my son hasn't put it together yet.  Out of the box it looks gorgeous and just what I wanted.  This one is actually a replacement for the first one I received.  The first one came completely damaged.  The box was all torn up and the bench had water damage on it.  My son works for a carrier and said the package never should have been accepted by them.  I was completely happy and surprised by the awesome customer service and the quick turn around in getting the replacement piece.  It was phenomenal!  I rave about you guys all the time!  We'll definitely keep shopping here.