this bed smells HORRIBLE when it arrives.  I had to put the pieces in a room we don't use and keep the window open to allow it to air out for a week.  I called customer service and they were very helpful and told me that if the smell didn't go away I could return the item and order something different. That being said, A week later, the smell has improved greatly but is still there a bit. I'm hopeful that it will go away over time. The bed looks great though!