I have been looking for shelves to go on  either side of the fireplace for several weeks now. When I saw these I thought these were probably the ones I had been looking for. Read all the reviews and decided to order the black ones. I was so excited when they came and unpacked all the materials only to discover that the side piece was broken. Right away I contacted Joss and Main and reported the broken item and they sent a replacement at no extra charge! That is excellent customer service. The replacement came and nothing was broken, it went together well.