Delivered as stated. Packaged very good. One small crack but didn't affect the desk or the appearance. Lots of pieces but went together very well. Took several hours. We actually did 2 hours in the evening after work and got it all done except the drawers and keyboard shelf. Finished that in the morning. Had a few small hairline scratches but not noticeable unless you were right on top of it. Dusting spray covers it well. The instructions were not really clear on the screws at times but we counted pieces to match them up. Very sturdy and smooth looking. Very dark color but that is what we were wanting for our room. Keyboard and mouse fit comfortably on the shelf. I have a monitor and laptop on the top. Also a calculator and radio. Does not seem crowded. If i were needing to do much handwriting along with all of this, then it might be crowded.