We ordered these chairs for our conference room. While they look lovely in the pictures online, when we put one fully together we were very dissapointed. The chairs were much narrower than pictured which made the average male in our office feel very cramped sitting in it. The arm rests were unreasonably low and the cover around the metal arms had no padding. The back and seat cushion were nicely colored but the handle on the back of the chair didn't make much sense. Overall, to us the chairs looked a bit cheap. Also, once we put one together and decided we did not like them we tried to disassemble it and the hydrolic peice that connects the chair to the wheel base would not come off. That said, when i spoke with customer service they said we could find a bigger box to put the assembled peices back in and they would still take the return- so we appreciated their willingness to help us out.