Update: I hadn’t even tried contacting Wayfair about returning this lamp and they emailed me asking how the item could be repaired/replaced. Two days later, a brand new lamp appeared on my doorstep, and has no defects. Awesome customer service!!  Didn’t even have to send defective one back. 

Was taking this nice-looking lamp out of the box and this knob which adjusts the height of the lamp broke. It appears to be metal on the outside but is actually plastic. I barely touched it. Will be sending back. Disappointed.