I loved this chair! I ordered the pink, which came just as pictured and is adorable. It's not the most comfortable, but I knew that going in from other reviews. I added a lumbar pillow and don't sit in it too long (the seat is actually kinda digging into my rear now, since I've been seated for an hour and a half). The thing that makes it a 3 star, IMO, is that about 6 months after I got it, one of the wheels completely broke. There's no screwing it back in or reattaching it, unless I get a welder in here. To top it off, there are tiny ball bearings inside the wheel house ... which I found out AFTER I vacuumed the rug around my desk and basically burned the motor of my Dyson.