Shipping was staggered, the packages (total of 3) came with no damages. Upon opening the box, there was some straying of the wicker but no signs of damage on actual furniture. The installation of the ottoman and coffee table was difficult as the holes did not line up. The overall finished built piece was sturdy, however, the cushions could be thicker. Overall quality and satisfaction is 4 out of 5. Recommend the furniture for the stated price.