I ordered 3 of these pendants for over my Kitchen island. I had to request 2 replacements because one was shattered and one had 3 black spots on the shade. Might not have been super noticeable after installed, but I didn't care for them. They do have some bubbles in the glass that I don't mind. I received 2 replacements quickly, but 1 was broken. The top of the glass shade where it hangs from the cord had a chunk of glass broken off. Waiting for a replacement for this one. 2 out of 5 isn't great odds which is why I gave it 3 stars. But I like the fixture, very pretty.