The quality and appearance are good.  All the reviews I read indicated that it was extremely difficult to put together, but we didn't find it to be too bad.  It is a good 3-5 hour job however.  A board was mildly damaged in shipping and Wayfair immediately credited me back some money - no questions asked-fortunately it was in a non consequential area of the bed.  I would recommend this product to anyone looking for a Murphy bed.