The rug is fantastic, using it in my small home office.  It is soft under your feet but not too plush, and the rug itself has a very upscale look.  The product came exactly as described.  The only complaint so far is that it is "shedding" small fibers that end up looking like pet hair.  It's only been vacuumed twice and I suspect that this will go away soon enough.  Do not let that comment scare you, if you like the look of this rug, buy it and don't look back!