Have had an excellent experience all the way around. The stools arrived in three days as promised, were easy to assemble, and look beautiful. The swivel action is smooth and the craftsmanship is high from top to bottom. I can't speak yet about durability, since I only have had them for two weeks, but my sense is that they will last. I highly recommend them. 

Pros: Craftsmanship and design
Cons: None so far