Looks great - came neatly and securely packaged - which was a concern as others had said their frame was bent upon arrival. A fraction of the cost of the popular branded model, but in all honesty, the color of the wayfair cognac version looks better! This will be used as a full time as a WFH office chair at my kitchen island so the true test will be how long these chairs hold up. I gave this review 4 stars simply because of shipping issues with FedEx, not b/c of the product.