I loved the area rug when it was delivered.  The colors are perfect.  When I unwrapped it and put it on the floor there were so many lumps and wrinkles that I will never be able to get them all out.  I have rolled it up the opposite way hoping that after a few days it will lay down.  If not, I'll try a steam machine to help.  Hope it works.  Just seems like a lot of trouble.  May they shouldn't wrap it so tight??