This review is for my less than stellar customer service experience with Wayfair.  The bed was delivered in a timely manner.  No damages, fairly easy to assemble.  However, the hardware pack was missing items.  It took me 4 calls to customer service before I finally received the missing hardware (2 weeks later).  At first, an order was placed for the hardware. It never came. I call back and am told to give it a few more days and nothing arrives. I make my 3rd call and it is finally escalated and another order for the hardware is placed. After a 4th call to confirm that all was on track for delivery, i finally received the missing pieces.

The bed itself is nice. Works pretty well with a 9 inch mattress. It is very low.  My toddler can climb in and out easily.  The headboard is nice and high, which is something that I was after.