This shelf with small baskets and hooks looks perfect in our kitchen entryway. It arrived with a split in the wood divider and back but after calling their customer service, they sent us a replacement in 2 days - and didn’t want the damaged one. The packaging was good both times. Since the two hanging little holes/brackets on the back were farther than out 16” wall studs, we had to create a third one so it could be hung into the studs behind the wall - it is a nice but heavy piece. Just to ensure it’s safety, we also drilled 2 long screws into it in the middle over the same studs. All that was not too difficult and worth it as it looks perfect!