We bought this dresser after we downsized from our four bedroom house to a two bedroom apartment. The delivery was prompt and packaging was intact. The dresser is made of particle board, so you get what you pay for. There were few scratches and a small crack on the top of the dresser. It was too much of a hassle to return and because of the distressed look of the dresser, it blends in ok. Overall I give this product three stars.