I ordered this for my guest bathroom because it is the only one I could find under $100 that was tall enough to hold a hand towel. Most towel stands are for fingertip towels. It arrived dented, scratched and chipped.  I was sent a replacement that was dented, scratched and chipped. Both were just thrown in small boxes without any padding. The first one had zip ties on the baggie holding the bars.  The second one did not which leads me to believe it was already a returned item.