Spent a while looking at matresses and trying to work out how firm they'd be without getting to test them (due to covid). Decided to take the plunge and go for this one based on reviews and was not disappointed. 

Matress is soft but not 'wallowy' and also provides some support without being 'firm' ie. a nice middle ground matress. Essentially - I was looking for a nice normal matress that was a touch on the softer side and thats exactly what I got! 

Only minor complaint is the memory foam topper can make it a bit hot to sleep sometimes but its really not a huge issue unless youre particularly sensitive to these things.