We were happy with this coffee maker until it started to leak all over our counter and now the seam in the counter top has buckled with the water damage.  Then, we broke the carafe and cannot find a replacement.  We bought the universal one and it didn't fit.    We are very frustrated with this product as we don't want to buy a new one already.  We use it everyday, but we've only had it for just over a year.  Seems a little early to begin breaking down.