Came quickly, looks good and I like the color. Fed Ex delivered to my sidewalk and I had to drag up the steps into the house on my own.  Instructions for putting it together could have been a little better.  putting the back on I couldn't make it click into place. not sure what to do about that. Worked on it for a long time. The other parts worked easily and quickly.  the instructions for hooking up all the wires not too  bad.
It seems to be working ok but makes a squeaking noise getting in and out.  The back and legs only work together, can't raise legs without tilting  back.  The most annoying this is heat and massage  go on together.  In hot weather couldn't use the massage.  Is this how it is supposed to work? 
Would have given it a five if back would have "clicked" into place, it didn't squeak,  and the massage could be used without the heat.