These gel fiber pillows are great, we've been sleeping on them for 2 nights now. They came on time and packed well, instantly re-inflating after we removed them from their vacuum sealed plastic shipping bags (no weird smells present). I usually sleep with two pillows as I like the extra support for sleeping on my side, but these pillows are so thick that I only need one. They are both firm and supportive, as well as soft and comfortable. The gel fiber interior stays cool and fluffs back up pretty immediately.