We have only had this refrigerator about 2 weeks, but so far it has functioned very well - the counter depth gives it a slim silhouette, the doors close tightly and keep everything cool/frozen. The water dispenser is inside the left door which reduced storage space and there are not a lot of areas to store taller items. The ice maker is in the freezer and should come with a separate bin to catch the ice - it fills one of the storage compartments.