We are giving this a one star because zero is not an option. Expect to need a hacksaw and table saw if the dimensions you need are any less than the max stated.  My husband is handy and this thing basically calls for the person assembling it to build a closet organizer from scratch. I would have preferred to have hired professionals from the Container Store than deal with this product. Also expect the wood boards to come cracked. We purchased three and am very disappointed