I am so impressed with Mayfair.  This screen arrived with a "tiny" little hole punch in the screen.  I called and was advised that they would replace it - without any charge and they advised ne to donate it to an individual or an organization.  I did just that.  A few days later I received my new lovely screen!  Somewhere else in this town of mine, there is someone else who is enjoying a lovely fireplace screen  - with a tiny little hole in it.  Two for the price of one.  Mayfair is the best!!!!