Had to get a few days of use in using the hot and the cold options for a good review. I can tell you that this thing is AMAZING!! I already know and love everything I have ever used by Keurig, but this one is by far the most impressive from any coffee maker brand that I have used. The iced feature does give me coffee shop quality iced coffee in a matter of minutes with no melting ice!! The taste is also perfect. I would highly recommend this machine!! A+++ Keurig!!!!