I had had it with my leaking Hoover Steam Vac. This was my second one and they both leaked. I purchased the Big Green machine, and though I thought I was getting satisfactory cleaning fromy Hoovet, the Big Green showed me what cleaning SHOULD look like. Definitely a pro. The only con I have noted is the weight when I need to take it upstairs. Removing both reservoirs helps somewhat with that. Weight makes no difference in actually using the machine that I find easy to push and pull. With animals in the house and light carpet, I wish I had changed earlier. Wayfair was also EXTRAORDINARILY prompt with the delivery