Love it. Wayfair was great from start to finish. I paid for lift gate service but shipping company didn't see it on paperwork. Didn't matter, because truck driver helped me get in to the patio and in the spot I wanted. Wayfair even refunded me the lift gate fee. Super deal all the way around. It took about 20 hours to get it from 72 degrees to 104 degrees. Hot tub looks great and features on it are nice. In my opinion, two people are max for this tub without it being tight. Very pleased.