Had this delivered a couple days ago and it was in good shape and packaged well. The install is simple either 4 screws up or 2 screws into the wall. The included install templates are a little difficult to use unless your cabinet above is wide and deep as the underside. The electrical cord could be in a better spot. It comes right out of the back corner so there’s no room to cut a good hole above for the wiring to come thru. So far very happy with the product.