I love this expresso machine. Super easy to use, directions very simply written to follow well. The user manual even has simple yet very yummy recipes. Compared to other machines this is one of the quietest ones I have used. There is a removable tray for larger cups. Easy breakdown for cleanings. Best expresso machine ever! I recommend this to anyone who enjoys expresso. The flavor it brews is so good, easy to use, clean and overall wonderful!