I don't usually write reviews, but the positive reviews about the softness of these pillows was the reason I purchased them. Neither my husband nor I were able to sleep comfortably on these pillows. While initially they seemed soft as advertised, we found them to be extremely dense and thick, and both of us found they caused us neck pain. Our search for a truly soft pillow will continue. 

Pros: they seemed to be good quality
Cons: not soft enough for our comfort