I struggled for 10 years with a horrible Dyson that never did its intended job of being a vacuum. I loathed having to break it out. In addition to not vacuuming, it was bulky, difficult to carry and store. NOT SHARK! After some difficulties getting my vacuum b/c of FedEx, I had the same trepidation using it for the first time, fully expecting a difficult cleaning experience. Upon turning on, it took off, as if it was AI! Lol! I didn’t have to “push” it, it just eagerly rolled ahead cleaning everything in its path. I giggled with delight. I was GIGGLING while cleaning??? Miracle performed. I live in NYC where storage space is a premium. This model breaks down super easily, is compact, and easy to store. I love my Shark. In addition customer service is exceptional. They went above and beyond in assisting me with getting my vacuum. Thank you!