This frog is so cute, he came in with no broken parts like other's have stated. However, the lantern does not work. No worries Birch Lane has fantastic customer service a new lantern will be on the way soon. After reading most of the reviews regarding this product, a lot of folks commented on the weight of the lantern and it flying off when it was windy, I started wondering how to secure it to the pole. Do I use wire etc....then when it came in the perfect solution came to mind...A zip tie..Yep it worked out really well, we had some wind on Saturday the lantern did not come off. So when my new lantern arrives I will secure it with a zip tie!