Really nice quality chair, easy to put together and one of the few chairs where you have a choice of wheels or castors which is what I wanted.  5 stars for chair however 1 star for poor customer service and delivery. My first order was cancelled with no communication from Wayfair. I just noticed money had been refunded. Second time ordered and I had to chase where delivery was as was just informed it was in customs with no estimated time of delivery. After chasing a few times it arrived promptly. Disappointed as always had good service before.