This recliner is great for the price you pay. I can see why bigger people would find this too small, but at 5'4", this recliner is super comfortable. I find the padding thick enough and the fabric very soft. It arrived in 2 pieces in a big box that sustained an expected amount of damage from shipping. It's very easy to put together. I took off 1 star because when you fully recline, the back does not stay in place unless you're pressing/lying down and will pop up as soon as you sit up. The bottom is also hollow/light, so excessive movement in the recliner or leaning forward might tip you out of the chair. There was a slight problem with the original recliner I ordered, but Wayfair customer service fixed it right away!