Everything was very well packaged, but there was still a few scratches and dings. Not super noticeable or enough to make me want to return it. Put it together by myself and took about an hour. Not a huge fan of the lava rocks, wish they were black, but that’s an easy fix. Overall I really like the look of it. My patio is VERY small and it’s the perfect size. Love that there is a cover so you can use it as an actual table as well. Even during a pandemic I received it a week after ordering. Overall happy with this purchase!