We've had this refrigerator for almost 4 weeks now and LOVE it.  Of course, we knew that getting a counter-depth meant a little less storage space - that's obvious, so I'm not sure why that's such a complaint from people.  Less depth = less interior space.  If you want more interior space, get a standard depth.  Common sense.  Personally, we have plenty of space as a family of 3 that cooks almost every night at home.  The flexible shelf adjustments and the additional door storage helps out a lot too!  The ice maker is super quiet - we never hear it running.  I've always loved GE appliances and this confirms to me that they are still the best!  The only minor thing is that the stainless steel handle on the freezer is getting a little scratched on the side from my husband's wedding ring - not sure there's much GE can really do about that though!