I have had this for a few weeks and find it very easy to use. The lattes and cappuccinos taste great. My one complaint is the cappuccino is produced backward. The espresso should be first followed by milk foam. If you choose the cappuccino button it puts the milk foam in first, preventing distinct layers. The solution is to make espresso first and have the foam go in a separate cup. Then add the foam to the espresso for an authentic drink.