We love this couch! We were in a search for a reasonably priced versatile tufted sofa for awhile until we found this. It is a bit firm to begin with but this was never an issue for us. We've had it for about 6 months now and it's not as firm as it was when we first got it. Even though it "softened" quite a bit, it has not lessened it's comfort level. 

Pros: Easy to Assemble, Versatile Color