I have had a lot of toaster ovens in my life and this one from Zojirushi stands out way above any of the others. The quality is superior, the functionality is way above par.  For example, we used the broiler for the first time last night, I kept watching it, knowing that toaster oven broilers can get pretty hot and burn stuff fast but this one is a 'gentle' broil. The 4 top elements never got really glowing hot but the bread I was broiling was evenly cooked. The oven is totally quiet, the controls are great (takes about 2 seconds to figure them out)  the bake and broil pans that came with it are of excellent quality and the instruction manual is one of the best. I bought this because I trust the Zojirushi brand; this will be my 5th Zojirushi product- bread machine, rice cooker, thermos, electric grill and electric fry pan and each one is a pleasure to use. Also, the oven is very nice looking.  I highly recommend this toaster oven.