We have owned a variety of GE Appliances over the past 20 years and have always been pleased with the quality and performance. This dryer has some negative reviews out there that we found when shopping, but no more than any other leading brand so we went with our gut. So far so good.  We've only had it about 2 months now and several of the features have not even been attempted for use, so time will tell us more. It actually has far more options and features than we need or ever will use. We bought it for the large capacity and ability to handle the loads from the 6 of us. Haven't even hooked up the water for steam options and are still playing with load settings for optimal performance.