I bought this machine about a month ago and am more than pleased with it. It's a beast. It's so easy to use and much lighter than competitors machines. Its amazing how much dirt and pet hair was extracted the first time of cleaning my carpets. The pre-treat wand is so awesome for treating those tuff stains also. And cleaning the machine is so simple. The removal of the brushes makes it a breeze. This carpet cleaner is very well thought out and engineered!! Way to go HOOVER!!