I bought this for my granddaughter for Christmas.  I started to assemble the easel on Thursday, four days before Christmas and found that a piece was missing.  I called the manufacturer and they were so nice.  They told me they would express ship the missing part and it should be delivered Saturday, Christmas eve.   Well, the part was delivered the next day!!!   I am so impressed with this customer service!!!  THANK YOU
 Our granddaughter loves the easel, its good quality and made for years of creative fun!!
LL, Lake Charles, LA