I have ordered many items from Wayfair and all have been great.  This item came scratched on the trim and Wayfair was kind enough to send me another one, no questions asked.  I sent them the pictures of the damage and they sent me a replacement the next day!!! They have an amazing customer service team.  I received the second one and all was fine but after it was installed, I noticed that the surface is easily scratched and has to be taken care of A LOT to avoid scratches.  Would not buy again.  I bought a Kohler because it’s supposed to be the better name brands for appliances but not this item.