I received the package and when I saw how big it was, I was very happy to have had free shipping. One of the pieces(smaller one) was broken. I downloaded a picture and submitted my request for a new one and waited less than 24 hours for a reply. They shipped a new piece that arrived in two days! It took me about 3 hours to assemble. Every piece fit perfectly. I did need help from my husband to place it on the bottom piece and to lift the top piece into place. I think this was the easiest assembly I have every done. Quality directions and design!

Pros: Fits beautifully in the alcove we have because the height is a bit higher than every other stand we liked. 
Cons: None :)