The piece itself is not as comfortable as I would have liked.  It arrived in decent condition after several attempts to schedule delivery.  All in all, I would not order an upholstered piece online again.  The lesson this purchase taught me is that you need to sit on something and know what you are getting before you buy, and you get what you pay for.  The price on this piece was great, but I would have been happier taking that money and investing in a better piece.