My lamps got shipped to wrong address (I moved, my fault).  I called Wayfair  explained the situation to them.  They arranged to have FedEx pick them back up  shipped to my new address, no charge to me.  This is customer service taken to a whole new level.  I have ordered from them in the past  will continue to order in the future!!!  They have a customer for life!!  Highly recommend, all my previous orders have been exactly what I expected.  Thank you Wayfair!!!