This sofa is gorgeous! There is an iridescent quality to it that picks up the colors around it. It's comfortable and the arms are actually quite nice to rest on, which was a worry of mine. The accents pillows are comfortable and beautiful with the navy blue color. The couch is pretty light so my husband and I were able to carry it to the second floor of the house pretty easily (Minus cushions. They are dense). They packaged it up very well and I didn't find any damages. The shipping company is a pain to deal with as they will not give you the proper notice. My order was expected in the middle of February and arrived late January with not much notice at all. I can't say enough about this sofa! Elegant, comfortable, affordable, and good quality. Better quality than others in it's price range. I usually have a hard time spending money on large pieces of furniture because of the hassle of returning it if I don't like it. I have no regrets whatsoever with this couch.