Purchased with high hopes, this couch quickly became a symbol of disappointment. Within just two months of light use, the fabric began piling, transforming from sleek to shabby, while the cushions deformed beyond recognition, offering no support or comfort. This rapid deterioration highlights not just a failure in material quality, but a glaring disregard for consumer satisfaction. Promises of durability and comfort proved empty, leaving me with nothing but regret. This experience serves as a cautionary tale the allure of marketing cannot mask inferior craftsmanship. Buyers, beware and steer clear of this disappointing investment in discomfort.

Also the protection plan for Wayfair doesn’t make it easier to file claim. Changing my 5 star to -1.