The TV stand arrived 5 weeks after ordered unannounced. There was no scheduling of delivery as stated in the description. The fireplace piece was defective and has to be replaced. Customer service at Joss and Main/Wayfair told me to call the company that makes the fireplace insert and handle it myself. The fireplace insert company Twin Star Home has been great and will replace the insert with an updated version because they no longer make the version that was sold to me by Joss and Main.  The TV stand looks better than the picture so it may turn out to be a good purchase when it is fixed. 
Customer Service at Joss and Main/Wayfair= 1 star
Customer Service at Twin Star Home= 5 stars