The quality is excellent!  A beautiful addition to any kitchen.  The only reason I gave it a 4 rating was important parts were missing - the cross dowels - from the box with all the hardware.  Along with the hex wrenches.   I saw this same complaint as I was researching this product.  The company obviously has quality control problems.  However, I was able to find the missing dowels at my local hardware stores - I HOPE, AT LEAST.   Otherwise, I had to email and call the company to have the parts shipped to me.   Other than that hassle, it's a great product.