Absolutely ridiculous. By far the worst experience I have ever had with Wayfair!! DO NOT ORDER THIS COUCH. I ordered the couch in black and a week after it was supposed to be delivered I got the first package and it was light grey! Two days later I finally got the second box and it was black! Now the black is out of stock and they say they can’t send me the replacement. You would think they had the stock to at least correctly fulfill their orders. This has been a disaster and I will never be ordering from Wayfair again. I suggest none of you do either.