Really like the chairs style, so we decided to buy two of these chairs (one in black and one in white) The black chair went together easily and is a great quality chair. Looks fantastic in our great room and also seems really well made. I love the fact that it blends into the room and tucks nicely under the desk. THIS CHAIR (the white one) was missing the stem of the chair, the metal plate that attaches to the chair and all respective hardware, so until we get the replacement parts, we won't know for sure if it operates like the black chair... Thanks for sending replacement parts!