The table arrived with a crack in it.  We were bummed.  Especially because of the hassle I expected trying to return it.  I contacted Wayfair via online process, let them know that the table was damaged and that I would like the particular piece replaced at no charge.  To my surprise, I received an email the next day saying that they were shipping out the replacement!!!  This was excellent service.  Had the process be difficult I would not have ordered from them again, however, the customer service was excellent and increases my confidence in ordering more products from them.  

Pros: Great value, great customer service, good product for the price!
Cons: Product came damaged however they sent me out replacement the next day at no cost.