I ordered the silver/grey recliner that matched my greyish sofa .....The package arrived on time in two days, delivery service (via FED EX) was excellent and the package was delivered at my front door ( I live on the 4th floor in a condominium bldg)  The Recliner was new as expected, no damages whatsoever and the assembly was easy...(no need to pay extra for assembly) done by my 23 yr old son in around 20 min. The Recliner is comfortable to relax in and reclines easily with the pull of the lever on the RHS. (PS  You need to push the footrest in firmly with your legs for it to go back to its original position) Look forward to ordering again on Wayfair! :-)