My husband and I were apprehensive of buying online but dealing with Casper has been like a dream! A good one,lol. The mattress is very comfortable and was easy to sleep on the first night. I rarely wake up hurting and if I do it's my fault because of over exertion! We've had our mattress for 3 months and really no issues it really is a great mattress and it's easy to say we have zero issues! Thanks Casper family!