It is exactly what it looks like on the webpage the chair is well build,  comfortable ( usually sitting 4 hours) , instructions are easy to follow, but the reason I really like it is my old chair had PU leather on the arms, seat and back the material on the seat and arms started to peal after 5 years, this chair will last much longer and is a perfect match for my desk. Wayfair offers quality products and customer service in my experience is 5 star.