It’s a piece of garbage. I would give 0 if I could. The chair slides all the way to the ground within a minute or two of sitting in it after assembling it. I received the chair and waited till my house was done before putting it together. There is no lock on the level handle so when you sit in it your weight eventually pushes the chair down to the lowest level. So my knees are above my hips!  When I reached out to customer service to try and fix the issue and get a new part. They said I was outside my 30 day window and nothing could be done and disconnected my chat. Assemble your items immediately when you get them even if you don’t need them yet because they will take your money and give you no resolution!! Never will I order from wayfair again!