I loved this chair for six months, until it literally broke from under me. I tried to fix it myself (I'm quite handy) but the parts had broken. I contacted Wayfair and they refused to give me a refund or replace the chair because it was past the 30-day warranty period, which I understand is their policy. I was directed to the manufacturer, 24 Karat Home. They told me my only option is to buy the parts that broke. It's way too expensive of a chiar for this to happen SIX MONTHS after purchase. Do not buy this chair--and you do and something happens, don't expect the manufacter to be helpful!