The bed is shipped in several boxes ... UPS made the delivery of the headboard, foot board and metal frame - the headboard was chipped in the corner and foot board has shipping damages and I am still waiting for the storage drawers and rails - I am very happy with Wayfair but UPS needs to improve their service ... when I called UPS to ask where the missing boxes are I was apparently speaking to some one in the Philippines who couldn't help me as she wanted the UPS tracking number on the missing boxes and since I don't have the boxes I couldn't give her the tracking number ... the tracking number I had was just one number for the complete bed but appropriately UPS had a separate tracking number for each box shipped... I will continue to order from Wayfair but will be looking to see different delivery methods even if I have to pay extra!