I love these chairs! I bought an open box, and got a discount because if it and the chairs were perfect! They are not that difficult to put together, but the directions are useless. Just make sure you have 1 peice of each letter for each chair. Do start assembling the base of the chair first, and when you get to putting the back on just make sure its the right side up before putting the bolts in. I definitely recommend these chairs they have wonderful character!