The communication for shipping this bed was extremely poor on Birch Lane's part. There were many issues, but the biggest problem, though, was it's "your delivery has been scheduled" email, in which it stated that the package would be dropped off between noon-4pm, but the email was sent at 5:08pm, which is of no help what so ever.

Second, the quality of this product is very poor. One of the drawers was completely broken upon arrival. We have glued it several times, yet it's still  unstable. There is a chunk of wood cracked in the headboard that is noticeable, and the middle legs are very weak. We've had to Jimmy-rig the middle legs to keep from sliding out while we sleep. This has been an overall very disappointing purchase.