These are very good looking fans but the quality and customer service is horrible and subpar. I ordered two fans, one worked, the other did not. Got a replacement fan which worked for about a week and then became inconsistent - sometimes it works, other times it doesn't for no rhyme or reason. Reached out to the manufacturer and based on what we reported, they determined it could be an issue with the remote and said they would send a new one. Since then, manufacturer customer service has been ghosting me - no response to any follow-up to confirm that the new remote will indeed be sent or to my request that they send tracking information for said remote. Cannot recommend purchasing these fans.