Love the chairs! They are sturdy and stylishly casual. I ordered 2 and they are serving as accent chairs in my dining room.  This was my first experience with Wayfair and it will not be my last!  The customer service is exceptional!  One of the chairs had a slight defect on the arm and they sent me a replacement chair at no additional cost. 
Each chair shipped fully assembled  and packed with care with only the arms to attach. Adding the arms was a cinch and took just a few minutes. An allen wrench is included.
My experience with the call center was delightful. The staff is pleasant and very helpful!!  All in all, shopping at Wayfair  exceeds expectations!!