This was my first order with your company.   The ease of ordering was great.   Customer service was excellent , prompt delivery for sure.     Upon first glance the rug and its colors were outstanding....loved it.    But now I'm worried about its quality because the threading comes loose off the material.  This lends the fabric to become loose.    Also, the rug has a lot of dirt mixed in it.  I'm not sure if I just got a bad one . The strands aren't anything to laugh at...I am hoping it will last until Christmas.  I wanted to do the tree in various colors to match the rug.     

Pros: Outstanding colors, outstanding customer service and outstanding web site
Cons: Poor quality rug.    Sent pictures ...you decide.