Rating would be 5 stars but I didn't realize I needed a box spring till after bed was delivered and started to set it up. I thought I was getting slats to put across the frame.
After calling Customer Support for help, found that although description online didn't immediately say I needed a box spring, it did so further down in the description after clicking on 'more', as in more info. People I spoke to where extremly curtious and sympathetic but bottom line was I had to made up slats myself from 1x3's, which turned out fine after some frustration figuring out what had happened.