After getting bed pretty quickly, 2 of the parts were missing which kept me from putting the bed together. After calling customer service I was told it would take almost 2 weeks to get parts. Of course I was very upset and asked to speak to a supervisor, which at first didn't help much. However, the day before my parts were to ship I was told that they were going to have to send me a whole new bed! (could have done that almost 2 weeks before) anyway the bed came in 2 days thanks to the supervisor (Tyler). After finally getting the whole bed and we started putting to put it together we found wood to be very cheap and the legs attached to the plank boards won't stay screwed in. I only like headboard, which I would have only ordered that! Will never order from the company that made this bed, still love Wayfair!

Pros: looks nice
Cons: poor quality