Rug is thick and weighty, however it had carpet fibers woven in that were black, blue, and brown in various spots that show up well on a beige rug These were not stains and the carpet was wrapped properly and appeared to be brand new and never opened. It's a manufacturing defect in that other rug fibers somehow got into the production of this rug. Wayfair said the max discount they can offer is 20% however it was a sale item and only 3 were left in stock and I didn't want to risk getting another defective one had I exchanged it, might have been worse than the one I had. I sent pics in and she could see the different colored fibers and agreed it was defective but said they max discount they could offer is 20%. Not enough under the circumstances IMO.