I liked how I will get a notice on my phone "your rug is going to delivered today" and all the area rugs came one at the time like clock work, nicely warped. 
I didn't open the warping because I need to store the rugs for some time before they can be used, but they feel very thin and light. normally a rugs this size will weigh much more,but I guess for this price point this is what you get.
all in all very smooth shopping experience.