I ordered the 7.6x9.6 foot rug a couple weeks ago.  The company sent a 7.6x7.6 rug,  I called wayfair asap and they had the correct one to me within the week- no hassle at all.  Also I have to say that the wrong order carpet was pelting like crazy within the hour, I thought I ordered a crappy product.  The new one is perfect, no pelting, looks great.  I cant stress the great customer service from wayfair.  The rug is perfect.