So disappointed!! I only gave two stars because I am getting refunded. I waited weeks for this rug and when I rolled it out today it had black marks on the back, a burn looking hole, and a bigger whole through the rug!  I was so excited to get this rug and it looked great and was perfect, but I wasn't chancing getting a replacement $1,000 rug and having this happen again. A+ for the customer service, but an F for the product.