Chairs look like they were used.  There is a marked “x” on the upholstery, as if it were to be removed from inventory and a lot of chips =o(.  This is not right.  The chairs we ordered were supposed to be used, not after market.  I don’t know how Wayfair plans on making it right, but disassembling it and repacking it myself is not an option.  If the chairs had an “X”, they should never had been sold.  We purchased it new and not used.