I’ve ordered multiple times with y’all, recently ordered a sofa that last Friday was suppose to be delivered. Almost 2 hours AFTER the quoted delivery time they showed up, unfortunately i had already left back to work. This past Monday was suppose to be delivered and i get a call saying my item cannot be located in the warehouse. I reach out to you for a 2nd time (because you never reach out to me when I’ve requested) you have to reorder me a sofa and now I’m going to have to take of AGAIN to wait on this item to be delivered. As far as expediting to get my sofa here in a timely
Manner you did not do nor did you refund me a reasonable amount to accommodate the 12 hours i will have been off work just to wait for a sofa.  Worst experience and customer service of life. As big a company as you are your ability to accommodate was inadequate.