The rug itself is beautiful, love it, just what I wanted.  Great size and colouring. Extremely disappointed in Wayfair as this is the second time I have had something take longer than estimated (and worse, the rug went missing). Wayfair takes no ownership for delivery timelines and says "customs is backed up", " sorry were waiting on FedEx". I had this happen when I ordered side tables as well.  Unfortunately, my first rug went missing and so they had to reorder it.  Thankfully it finally showed up but the packaging was severely damaged and dirty.  My rug is fine, and as I said love the rug, colouring, size, shape, its plush enough.  Just disappointed in the service so far from Wayfair themselves. But saves me from going to the store, so... it is what it is.