Carpet colour of rug on line said teal but on back of carpet it says turquoise, more green than I thought it would be.  That's the problem with ordering on line, you never know the true colour until it arrives.  I had also ordered a teal painting, which I love,  but it is more blue.  I wanted another painting which was out of stock but you offer an excellent service to notify customers when it will be in stock for re-ordering.  Wayfair also has excellent delivery service,  an excellent tracking system, as well as an excellent inventory of merchandise.  I have never returned anything back yet so cannot comment on your return policy. As a new customer, I am pleased so far with Wayfair.  I never thought I would shop on-line. This is all new to me.  One suggestion I have, as an incentive, is to offer repeat customers  a discount, not only new customers .   Every saving helps these days.  Thanks