This is my first time making this type of purchase online and i must say that the experience has been great! I was dreading the build of two beds but once i opened the box, i new this was not going to be bad. The set up was easy and i was able to do it with the help of my 13 yr old son for fully opening up the bed once the feet were added. The lifting mechanism is extremely quite, so much so that it does not wake up my wife who is sleeping next to me. So far, it has all been good! I would recommend this bed model to anyone. By the way, i bought two twin XL beds to make a cal king size bed and it works great, having had a queen for over 10 yrs.