I have just unboxed this item and to say I am disappointed is an understatement. Almost half the tiles from the top are in the bottom of the box. And after looking at the quality of the remaining tiles that haven’t fallen off I am not impressed at all. Wayfair has you contact the manufacturer directly for replacement parts. When I called the they were closed even though the hours listed on Wayfair site indicates they should be open. This is my first order with Wayfair and likely my last.