I'm hoping to get a return email about this product. On first appearance it looked to be wrapped too tight and the rug stretched. Once we unrolled it I was correct. The part that was on the outside is very rippled and stretched out. I'm hoping it will relax as it lays out because its unusable as is. If it flattens out, its very pretty. True gray, no beige at all. Thinner than I expected but I'm okay with that.