Love working with Wayfair and have purchased numerous prior rugs with complete satisfaction. This rug purchase is not the same. All prior rugs, including one this same size were shipped and delivered simply rolled up. This rug was folded in half and arrived in a wrinkled mess. We are two days into constantly working with the rug to smooth it out. This is an extremely annoying effort. It will easily take a week and possibly longer to get the rug into a usable shape.
Very disappointed in Wayfair’s decision to change shipping procedures and end up delivering a rug project instead of a rug to enjoy.