I ordered this for my grandfather because the one he had was way to narrow and just not comfortable. I am VERY pleased with this purchase!! It is SO soft, comfortable, and just so pretty. I know it’s weird to say a chair is pretty, but it is much nicer than I expected it to be! The lift works perfectly and the massage and heat features are such a nice bonus! I was a little worried about the assembly, because I didn’t purchase the help, but it was surprisingly pretty easy and straightforward. Definitely recommend this chair to anyone and everyone!