Had this unit for over one year and it's perfect for my needs. It fits nicely on the counter top, and pours nice. The real feature is the 5 stage filtration though! It filters as good as any more expensive filtration system (distillation or reverse osmosis), but for way less money and hassle. They don't make unsubstantiated claims as it's NSF Certified. Super easy to get pure clean drinking water. I love that it comes with the free water meter tester, and that it's BPA free!