We have had this shed for few months now... this thing is a bullet proof.  One of the items was slightly damanged... We've called the customer service... what a great service... nice, calm, professional... they have listen, ensured us that everything will be fine, told us that they will send us a replacement part which they did... they saved us time by taking down the shed and taking it back to the store... Customer for LIFE... This is how the customers should be treated... Amazing recipe for success.  Thank you LifeTime!!!