Overall an ok safe for the price. I am lucky it came with a key, as the batteries for the electronic key pad are accessed from inside the safe door. Issue is, that the cover that holds the batteries in place has a gap between the cover and the batteries. This allows the batteries to move out of position just enough that they do not allow the keypad to work. (Even when closing the door as gently as humanly possible). My work around was to attach some foam packing to the inside of the battery cover which ensures the batteries stay in place, (even when the door is slammed in a fit of rage...…….I tested it to that level). This is the second model of  safe I have purchased from this manufacturer, I expected better quality than that.