I'm sure the toilet, itself, is great, but the fact that FedEx claimed it delivered my package to my front door, but didn't makes me reluctant to order anything else from this site. If FedEx is their only shipping method, I think I'll spend my money elsewhere. When they say "front door delivery," I expect front door delivery. I'm a middle-aged woman and had to push the package up to my house by myself. Color me exhausted and disappointed.