I have my mixer for 20 yrs and the first paddle chipped a yr ago and so I ordered another one and in less then one yr it has chipped.  I was sent a video on how to adjust my mixer but they all are tilted mixer my mixer does not tilt.  I'm on the phone for the second time today waiting for over an hr for someone to answer.  Yes, I did order another one what can I do I do not want to order another new unite it's still cheaper to order a new paddle ever yr.  Love the machine and how it works just this paddle, coating needs to be stronger or make one that does not need a coating.