The product is exactly as ordered. Fairly easy to install, looks good, seems sturdy. I notice it gets uncomfortably hot in the direct sunlight, which might have made me explore other options, but overall, I'm satisfied with the purchase. My 3-star rating has to do with the shipping problem I encountered. I ordered 10 boxes of tiles and received no communication from Wayfair that the delivery would be split, so when I got a shipment of 9 boxes, I went through customer service (which I wouldn't have had to do if I had known about the split shipment). The 10th box arrived two days later, but it was short by 9 tiles. I went online to file an inquiry and had to wait five days for the response that I could dispose of the 10th box. That was the last I heard. Four days afterward, a full box was delivered, but I received no further communication. Happy with the product, but Wayfair needs to communicate better if there's a problem.