I was able to receive this toaster through the ambassador program, and I must say I am quite impressed by the simple fact that it is a toaster that toasts very evenly. With my previous toaster I had the issue that when I toasted frozen waffles, the top portion would still be cold. With this toaster, that is not an issue. It is not entirely perfect, but a lot lot better than my previous toaster. I have currently only used the toaster up to level 3. So I know it can super toast. I really really like the tray that collects crumbs that slides out of the back of the toaster. My previous toaster was really really dirty and did not have this feature. But I am highly satisfied with the product, and use it just about everday. [This review was collected as part of a promotion.]