I wish I could give two separate star ratings because the vacuum I got I was super disappointed with. It came in used, dirty, and scratched up. However I’ve never had issues before with wayfair therefore I know this was an accident and I’m not a disgruntled customer :) I really loved Angel’s customer service, therefore for that I would give 5 stars for sure!!!! But since I had to do only 1 time I picked a middle of 3 stars.

The vacuum itself I was disappointed in. It does not work in the way I read others people’s reviews. It’s okay on laminate, but terrible on carpets. Only way to vacuum carpet is to walk backwards to not break your back to push forward and clean. I owned a rainbow vacuum for 15 years and I thought this one might be similar, but it’s not sadly :/ 

Thank you Angel for your customer service awesomeness and for taking care of your members!