Vigo packages this very poorly. I’ve had it delivered from a few different vendors now and each time it’s showed up with the box ripped open and the item damaged. It looks like it would be quality item, but for some reason Vigo thinks a 100 dollar faucet which I also received from them should be packaged better then a 500 shower system… if the Vendor reads this please invest a bit more in packing this you’d save yourself and your customers much headache. Pictures are how I received this in the box which came ripped open more than once.