I bought LG ref for the firsr time because I like the features. Mine was delivered Dec. 8 of 2023. But after the setup I did not check everything. The following day we noticed some icy part inside the freezer and the left side of the door was un-even so we disconnected it. I get in touched with the store where I purchased and so with LG tech suppport. I followed the basic troubleshooting. It is working but the part that I was complaining is still un- even or not perfectly aligned. The tech support mentioned that I need to replace the entire door. I even contacted the store but did not give me any solution to my complain. Both the store and LG did not helped me. So I rest my case and charged it to experoence.