We bought this fountain in June 2023, it is very nice looking. The noise of the flowing water is low when in operation. While the fountain is described as 'natural stone fountain' the material actually is a mix of an embellished stone surface and a laminate on the inside to smoothen the surface. Within a year we experienced some issues around the basin with some delamination. While this defect was not covered under Wayfair's policies,  the original manufacturer replaced the item promptly. That's what good customer service should look like, thank you.