Its great so far, the adjustable back pillow is everything. I took a star off because the written instructions were a tad confusing at times and using the qr code for the video guide takes you to a different video on their page, so you have to search around a bit for the right one for your chair. Also the screw holes on the fabric covered parts of the chair werent properly cut out, and I had to take the scissors to them myself in order for the screws not to get caught up in the fabric. 

But all that aside, the chair looks great and feels great. Lets hope it lasts!