I ordered this range hood. The first one arrived damaged. The side of the hood was dented and the finish was scratched & it was touched up with what appeared to be a black Sharpie pen. I called Wayfair and they sent me a replacement. The 2nd unit also arrived damaged. Again, the finish was scratched and touched up, and there was a noticeable imperfection in the paint where it appeared rippled. I called Wayfair again and they sent me another replacement. The third unit was also damaged. It had a large scratch that was touched up with a Sharpie pen and it had a noticeable imperfection in the pain Job. Wayfair offers excellent customer service, but all three hoods I received were damaged.