I bought this item over a month ago along with the warranty. Though I received the item, I never received the warranty information. When I first called the customer service, they asked me to wait as they normally send it in a month. I did not receive anything so fay and I called them again. Now, they are asking me to call the warranty services phone number. When I call them, they wonder why I am calling them and they don't have the contract information. I have the order number which they do not have on their system. The issue is not resolved and I am not sure why is Wayfair not responsible for an item bought on their website. I also sent to an email to Wayfair customer service. This is very poor customer service. I can not buy anything on their website.