I was looking for a more petite towel bar for my small bathroom and this was perfect.  I like that it offers multiple options for hanging towels and has room to store both washcloths and a bath towel on the 8 in shelf, while the 19-20 in length will allow for placement over the toilet.  I settled on brushed nickel as a neutral tone over matte black for this room but either would be great.  I gave it a 4 because of price.  I wish it could have been less expensive.  It irritated me that the longer 24 in bars and racks were cheaper than this smaller offering.