I’m giving 3 because there is a gap between the shelf thing that opens and the side. Makes it look a tad unfinished. The parts don’t flush perfect and my friend is an engineer who assembled it!  Also, flames look ok but you know obviously it’s fake. That’s how all electric fireplaces look. I was drawn to it because of the stone front but hate the shelf thing because it makes it look cheaper and not as real. They should just get rid of that in the design. Overall, it’s fine and giving me the focal point look I want but I feel I overpaid when it comes to quality.