I bought a cpl mos ago, & was a bit nervous about the learning curve to use it, but it really was very easy. & the cpl issues I had, like setting the clock, customer service was extremely available & helpful. I haven’t used all the features yet, but I love how fast it heats up & I love the warming setting for top of stove.  It’s beautiful w low profile, so I can look at my beautiful new tile instead of the stove dials taking the space. Also, really love how many rack options for inside the oven…& the manual suggest which to use for what. I like contributing to environmental solutions as well. Feel good about this purchase…