My hall tree arrived quickly and was in perfect condition. I'm not all that handy yet (I'm working on it) but I found the instructions easy to follow and had it assembled in about half an hour. It is just as pictured on the website and although I wish it was a tad bit smaller so I could get it on the adjacent wall, it works just fine in my entryway. My only complaint is I can't really anchor it to the wall as the baseboard pushes it too far out to anchor it without putting the whole tree on a tilt. So it's a bit wobbly, but nothing I can't live with. Overall we love it.