The product came a bit damaged: there was a dent in one of the shelves and a dent in the desk. Assembly was quick and fairly easy, though (about 2-3hrs with minor help). It has worked well so far. I've had it for about two weeks and noticed that the bed creeks and sways a bit when I climb up, but I've not gotten the feeling it was going to fall (I weigh about 190lbs). Apart from the sway and initial damage, it's a great product.