The ordering process was easy and the coat rack was delivered on time.  The product itself is basically what you pay for, all painted metal. The item itself did not come with instructions and the tool they give you to tighten the screws is not helpful. Scratch it couple of times placing the the middle pan, luckily not in viewable places. Suggestion get a game plan before starting and use a wrench. We defiantly receive comments and is a conversation starter.

Fun Product that is different
Instructions lacking