I am loving this fountain. I feel like the water is always cleaner than when I used a regular bowl. I have dogs with long face hair so there was always dirt and debris in the water before. Not anymore. Set up was easy. Directions were clear with pictures for every step. All of the parts are high quality and very well made. No cheap pieces or parts here. I have this plugged in right next to where I sit on the couch and the noise from the unit is almost non exisitant. My one dog had no issue drinking from it right away. The other one was hesitant at first but once he decided it wasn't scary he has no issues now. I find the unit to be very attractive too and am happy to have it displayed in my main living space. I highly recommend this product if you are looking for a quality, attractive pet fountain.