I have put together a lot of furniture and this furniture set was by far the BIGGEST hassle. Some of the hardware built in to the furniture where you screw in to was missing so we had to run out, get the inset, install it, wait for glue to dry, THEN put together. It's reasonably comfortable but I'll need to make new cushions to replace the ones that came with the set. I made pillows for the back to lean against because it's pretty uncomfortable without them. Three stars because it was fairly inexpensive for the set, it looks nice on our patio, and it's real wood.