First time ordering from wayfair.ca and it was seamless.  Item was exactly as pictured and delivery was even a day earlier than scheduled (6 days instead of 7).   Very pleased with the purchase - it was exactly what we were looking for and could not be found in the big box stores.   There was a blemish on one of the glass shades and I contacted customer service to see if they could send a replacement.  Wow!  Very prompt with the reply and a replacement was on its way 2 days later.  Can't beat that for service!