Our Storage Ottoman arrived this past weekend.  Assembly was quick and easy, and required no additional tools.  The piece is sturdy and attractive, but is definitely darker than it appears in the pictures (this wasn't a surprise since we had read it in prior reviews).  The lower shelf we received was a little warped, but it's not noticeable now that it's installed under the ottoman.  Overall, we are happy with the purchase and would recommend it to others, but have not had it long enough to know how well it will hold up to everyday wear and tear.