So we read the reviews prior to buying the sectional and they were mixed so we went with it anyway. The sectional is extremely firm and not something I would ever buy again. If I would’ve known how firm I would NOT have bought it. It’s not comfortable at all. The worst part is that it doesn’t stay together at all. So we are constantly pushing it back together. The color and style is exactly what we were looking for which is why I gave two stars. Since you have to pay to have it shipped back we aren’t returning it but we would’ve if it wasn’t so expensive and such a hassle.