The ordering and delivery process were very smooth and the sofa itself looks great. But it ends there. This is hands down the most uncomfortable sofa I have ever sat on. I have had it  4 days and have already taken the seat cushions to an local upholstery shop to replace the inserts with a high quality foam insert and dacron wrap. Plan on spending at least $500 after purchase to upgrade the cushions or you will not want to sit on it for more than 5 minutes.