I’m giving a one star due to shipping process! The mattress itself is amazing and so comfortable! I feel like I’m sleeping on a cloud. The whole shipping process was absolutely horrible. My package kept getting delayed. No one could give me a straight answer onto why my package was delayed. This product was seven days late and that is absolutely frustrating when you threw out your old bed.  Overall I don’t think I would be ordering from Wayfair ever again but the product itself is truly great!!