We were very happy with our purchase of this couch - we looked through so many stores, websites and ads to find the perfect couch or us and this one surpassed our expectations. It is sturdy, comfortable and beautiful!  It definitely runs on the more firm side but is still enjoyable to sit on and relax into. None of the cushions are removable, but we were fine with that. The dark ash color runs a little blue, but it's not too noticeable.