We love the couch. We were looking for a couch that was long enough for a guest to sleep on, or 2 people to stretch put on, that was also similar to our friend's CB2 couch, but with a higher back/head rest, and this couch fits the criteria. It is firm but comfortable, the material feels sturdy, the color is neutral and works well in our space. It was very heavy getting up up our stairs in the box, so you'll need two people or movers if bringing the box up stairs. Once it was upstairs, though, it was easy to assemble.