I wanted to write something because I think there is a huge miscommunication and the delivery instructions displayed on the website are not as accurate as they appear. I ordered this item thinking that I would be able to pick the delivery date or the type of delivery so I’d have someone to help me unpacking and bringing in upstairs. Once I noticed it said “on ground delivery” and the website didn’t let me change it, I reached out to the customer service where they didn’t help me at all and said if I didn’t like the item just process a return, which it was really disappointing for be. If anyone is interested on this item just be aware that you have to deal with a random delivery date and do the rest by yourself.