I love this chair!  It arrived well packaged and with all components labelled and instructions for assembly. It went together without any problems and looks brilliant in my office/craft room. I did wonder how comfortable it would be with a low back after having a very large high backed office chair previously but I needn't have worried it's really comfortable and supports where needed. both the seat and back are well cushioned.I love that it is height adjustable so perfect for both my husband and I to use at our preferred height. The chair has such a low profile that it sits nicely by the desk without taking up too much space, a big bonus in a small room.