The TV stand itself is beautiful and was easy to put together. Everything was labelled perfectly and instructions were easy to follow. It would have been nice to have pre-drilled holes for the backing.  My only problem is that the fireplace insert has some styrofoam stuck on the inside of the glass and I don't know how to remove it. It's very noticeable. I tried to call customer service but was on hold too long. So, I emailed customer service instead. I'm waiting for a response.