The unit itself is very comfortable and looks great.  My issue is the wrong sunbrella cushion covers were delivered.    Speaking to customer service was a nightmare to get them to understand I just wanted the cushion covers resent. They wanted to send me a whole other couch!  I was originally told that the replacements would be here on June 6th.  I had received an e-mail they were on the way and then no delivery when I stayed home all day.  Log back on the next day and now they are due to arrive on June 13th, three weeks after the original delivery.  Looking forward to seeing the whole set together sometime this summer.  Cushions are comfy however!