I really like the color and thickness of the quilt.  I can then enjoy added touches with colorful pillows/blankets as needed.  One of the quilts did come with a small tear/hole in it.  I called customer service right away and the woman i spoke with was very helpful and is sending me out a replacement right away.  She made it a point to write down my concerns and suggestions with the packaging to help prevent shipping damage in the future.  She demonstrated excellent customer service!