Excellent service from Wayfair. Large king bed frame product arrived at my front door at an apartment on the second story. Thank you for this!!!! The product is impeccable being hard wood oak and easy for 1 person to put together. Love my bed frame from NTC!!! Others say the frame smells.. which it does but not too bad. Probably full of VOC's though. But everything is these days. Would purchase again and again! Buy it while it's on sale!