I want to love this fan but it’s proving to be less than user friendly. The install was ok but the issues arose when we tried to control it via the app or the remote. For one, the app is totally sketchy… nothing I want to have on my phone. But even when I attempted to download it nothing on the app would work. My spouse tried and it took over an hour of messing with it before something finally worked. All functions were not working via the app. The remote did not come with the battery. Needed a 23A battery. Once we purchased one we ran into same issues. Followed instructions for “pairing” or whatever it was called via the instructions but still… not working. We are only able to turn the light on and off via the wall switch. The fan turned on briefly when my spouse was messing with the app but since then, nothing. I hope these are just glitches we’ll be able to figure out but so far this would not be a product I recommend.