The box literally was torn open and the hardware was falling out and on my porch when it was delivered, luckily it was all there. There was also a few stains on the headboard that I havenât attempted to get out yet, and when putting it together I had to rescrew the bed together because the side rail disconnected from the hardware. I believe this was an open box, so I am not too happy to have paid full price. I offered to return and get a new one, but my daughter wanted to transition to a queen bed so badly that she didnât care about the stain (I believe it will come out, itâs just annoying). You do NOT need a box spring for this bed. The instructions were confusing but we made it through. This was my first furniture item from Wayfair, and I will be hesitant to buy more after this experience.