Bed frame  shipped in a timely manner.  The packaging could have been better - no padding at all, so the frame just shifted around in the cardboard box.  Instructions said it included 3 bolts, nuts and washers but only had two (only two were needed).  Clamps to hold the frame in place after using the extenders would have been helpful (we have a king-size bed). Had to buy some a few days later because the frame shifted during the night and separated.  Still, a heavy-duty frame that will work well if you're willing to add a few extra things on your own.