The shipping company was a nightmare - said it would be delivered one day - delivered it on the day I wasn't home so in the end it took a long time and a lot of hassle to even get here.
It's a pretty flimsy design and doesn't fit together as well as it should, the instructions are that great - and I guess you get what you pay for - not sure how long it will last, but it will do for now, only because I imagine returning it or ditching it will take as much energy and effort as putting it together did.  Fairly disappointed overall.  The customer support I did speak to were at least friendly and tried to be helpful which is why I am giving it a two stars instead of a one.  Product would get a one.