This ottoman arrived in pristine condition. It arrived in a very sturdy box and covered with a protective  wrap.  The soft, plush upholsterey is lovely. The interior is lovely as well. The legs were very easy to screw on. The only issue I have is that the teal color is more  vivid than I hoped for. I am concerned it may be the wrong size  and the color may be too vivid to fit in with my circular sofa. Any opinions? I am going to wait for the ocean blue pillows to arrive to see if they match and if that helps with the look. If not I will probably return the ottoman. I am still giving five stars because of the extremely good quailty  of the product and the great care taken with the packing and speed with shipping. I knew I was taking a chance on the actual color so  I take responsibility for my choice to purchase.