I love how small this machine is. I love the portafilter and how the filter sits in and doesn’t fall out into the trash with the puck. I love how quickly the machine heats up. The créma is perfect every time, even with bad beans. The steam wand does not spit water like other at home machines I have had: it steams. I have no complaints thus far. The instructions are clear for beginners or someone who has never tried espresso.