Overall quality of the freezer components poorly designed. The tray in the freezer often pops off the rails and must be reset. I know it is because of something below it bumping it up and making it jump track, but it should not be that easy. 
 Craft ice maker.I have owned the unit for 6 months and all was well with the craft ice maker until 2 months ago. Then some of the ice started hanging and not dropping. I called support and they said to raise the temp a few degrees. I have done this several times. It started failing once a week, so now I have disabled the maker. I have seen quite a few complaints on this. Do not buy the fridge for this feature.