We have only been using this unit for a week now so we haven't used all the features, but so far I love the fact that it is very quiet, the light on the inside an LED soft white light which makes it easier to see inside but also doesn't blind you when you open it, it has a lot of room to fit large items to heat, and the one feature I love is that you can silence the button and "end heating" beeps. This item has the stainless steel finish which looks very sleek and stylish. The menus, what I've used, seem to be very user friendly. A GREAT unit!