Shipping and delivery was fast. There were minor dings and scratches, but it didn't bothered me. I didn't felt like it would be worth it to send it back or make a complaint. I do wish the company would package the product a little better to avoid the scratches and dings. 

It didn't take long to assemble. Took us about 45 minutes. The instructions were easy. Once complete, the crib looked great and lovely. So we are happy and satisfied.

 I would give it a 5 star, but due to the scratches and dings, it's 4 stars.