The chair arrived and had been poorly packaged.    The bottom right front was ripped but I think that was when it was placed in the box and not by Fed Ex.  I felt the quality was some-what to be desired which some of the reviews stated.  I should have listened.  Fortunately I had another similar chair in my cart and it arrived with this.  I kept the other chair.

I will say that this was my first return with Wayfair and they were great!  Immediately refunded my money - no interrogation or pictures required.  I will definitely purchase from Wayfair on a regular basis.

Pros: easy to return
Cons: low quality