When these first shipped to me, all 3 had areas where the black matte color was chipped off and you could see the base metal color. After contacting Wayfair, they sent me free replacements and all 3 arrived with no color chips. One of the replacements does feel a bit loose, but if I cared I'm sure Wayfair would replace it for me. Impressed with the customer service and they heavy weight of the knobs.