During delivery, the Fed-Ex delivery person dropped it so hard on the ground in-front of my door, that both me and my next door neighbor had to come out to see what was that loud noise! After I opened the box, the pieces were very poorly packaged, with almost no padding to avoid damage during shipping and prevent the parts from rubbing against each other. Consequently, there were chips and cracks in some parts. Overall, it does not look so bad, but I it surely looks much better in the photos compared to reality.