This chair is both uncomfortable and not aesthetically pleasing to the eye. It has a shiny pall to it that was not noticeable on the website photos, and the weave pattern is much more pronounced than on the website. Couple this with a very uncomfortable design with your back hitting the hard edge of the backrest, this arm chair is quite the ‘Lemon’. And Joss & Main/Wayfair customer service said they could give me 20% off or $45 to keep it. So I said, sure give me 20% off $478 which is $90!! But they would only honor 10%. It would cost me $85 to return it so I am saddled with an ugly and uncomfortable chair. Last time I shop from Joss & Main/wayfair.