I was so excited to receive these chairs based on the great reviews. I ordered two of the chairs an one of the chairs that arrived was missing a foot, making it unusable. I called and was promised they'd send a foot. However, I later learned that they couldn't send this part so they sent an entirely new chair. When the new chair arrived, the arm was completely bent so instead of being straight, it was diagonal and the gold was scuffed. So now, I have 2 broken chairs sitting in my living room and have to now wait for a THIRD chair to arrive. I've had to take off of work twice to wait for these deliveries and now will do it a third time. If the chair arrives undamaged, it's great, but it just wasn't worth the hassle at all.