The side rail was damaged. It looked like someone took a bite out of the side rail. The other parts are absolutely beautiful and was disappointed that we couldn’t put the crib together. Wayfair customer service was fabulous and said they would get us a replacement part. They saved us the hassle of having to ship the entire crib back because of one damaged piece. Hopefully it comes quickly and perfect. This definitely wasn’t a delivery issue, it was packed really well. This came from the manufacturer damaged.  I will update my review once the replacement arrives.