I think your product is fine. Your method in communicating delivery stinks!! Each day for 4 days I was told to expect delivery. When the FedEx driver finally arrived on day 4, he told me he didn’t want to dig for my 2 chairs under other deliveries and he would be back later. When he finally returned, he dumped them in my condo parking lot. My front door was 20 ft away. This has me rethinking doing business with Wayfair. I don’t need this kind of aggravation.