The pillows are very kushy and the velvet is soft.  When it is delivered you will need to put the pillow insert included into the pillow case, the pillow inserts look very flat but once you stuff them into the velvet cases they plump up a significant amount.  My only complaint is they sent me the wrong color, I ordered beige and ended up with this...goldgreen color. Im not gonna return them due to wrong color because its not worth the hassle and the color works okay with my decor, just not as good as the beige would have looked.