The first gate came with two of the same parts so couldn't be put together.  I spoke to JR, he helped a great deal and ordered a second gate--different company since the first one wasn't going to be available for several more weeks.  The second gate came many days later than what I was told was the date of delivery.  It is so flimsy that it can't be used.  I was tired of calling Wayfair and spending so much time on the phone so my husband nailed parts of the first gate together so we could have something to put in place.  Of course, we got our puppy a week before we got the gate. I had ordered the original a couple of weeks before we were to get the puppy so it would be in place when the puppy arrived.