The chairs arrived quickly and packaged well. I'm giving them a 4 Star rating because of the difficulty in putting together the chairs and having to use a clamp to hold pieces together while two people had to thread the screws through and tighten. It was tedious and frustrating especially when you don't have a big clamp to use. It took 2 days of borrowing the right clamp to finish the job! Needs to be on the description before purchase.