I was very happy when I received this paper towel holder!  It definitely looks nice and matches our decor, but we have had a lot of trouble with the top piece.  It has to be unscrewed each time you change the roll, which is fine, but it seems like nine times out of ten, the top piece falls apart (it is two separate pieces) and it is a pain fixing it each time.  I don't know if we received a defective item or if the product just isn't built very well.