I was so excited to get this griddle and after the 3rd time cooking with it I am trying to think how I can get rid of it. The negative reviews are correct, cannot not maintain and recover from temperature drop from adding food. You cannot even cook with oil due to the bow in middle of cook top. I had a significantly more cost effective Presto griddle in the past that out performs this griddle by far. I owned a Blackstone gas griddle in the past and can’t be the put their name on this. Do the right thing and recall them. The only positive is it  looks great!