The first we ordered, we ordered the brown finish and it was out and we were never notified.  A week later, I called and they made up for it by sending the white finish at the same price.  That was good.  When the cabinet arrived, the manufacturer had included two parts No. 5 and no #4 which was the base shelf.  No. 5 was the second shelf from the bottom.  My husband had to drill his own holes and trim the shelf by 1/2 inch to make it work.  It is finally together and fits well into our park model.