I ordered blinds for my sliding glass door. they were back ordered.  With the help of your sales person she helped me order a different pair,which I am pleased with.     The other blinds were canceled .   The day before Christmas I received the cancelled order.  The day after Christmas I called Waifair  and once again, I had a very lovely lady help me in how to return this order.  She was very patient and walked me through the pick up and return. I'm sorry I didn't get her name. I am a lady of 79yrs and all this  ordering over the phone is new to me. I'm very pleased with the kind of people Waifair  is employing.  I definitely order through Waifair again. Sincerely Carolyn J. Rao