We needed somewhere temporary to store equipment and this garage seemed like a reasonable solution. It was shipped quickly, although 3 days later than originally expected, and the box was crushed and taped back together, with nuts, bolts and washer falling out everywhere. Once we opened the box, we noticed that the directions were missing pages. We managed to put it together after buying all the missing parts. We didn't have time to have another one shipped because the weather was turning, so we put it together as well as we could. I did contact customer service about the condition of the carton and they refunded me 20% of the total cost. I appreciated their response and taking action to correct this situation. So far the garage is withstanding 11" of heavy snow and we are satisfied with the product. Like I said, this is a temporary solution and don't expect the tarp to last for many years.