I have been using this for a few weeks now and I will say don't expect to make the perfect cup on your first or second try. The bad first. 1. It is very loud so don't think you are going to make a cup in the morning and not wake up the rest of the house. 2. Even the large setting brews a small cup.  The good. 3. Does not alert you when you don't have enough water in the chamber. 1. It is very easy to clean. 2. Heats up very quickly. 3. The auto off feature is great. 4. The milk dispenser is detachable so you can fill it and when done place the entire compartment in the refrigerator to save for the next use.
It takes a few times to master. I suggest Don't sit it under a cabinet cause the amount of steam it creates will ruin your cabinets. Over all it's a good buy and less time and money than driving to the coffee shop.