Disappointed that I could not cancel a duplicate order which was done by mistake. Before I clicked off the site I saw that I ordered 2 baseball games and I instantly canceled one. Shortly after I received an email stating I could not cancel due to it being a special order and was sent out . I recently received both and there is nothing special . There is no engraving and it did not come any sooner than expected I find it very upsetting that I was not able to cancel within 5 to 10 minutes of placing my order