First off, we have to thank Ian Hannwacker , our sales rep, for re-sending this pedestal sink in what can only be called record time. Once we opened the original box, expecting to find the single hole pedestal sink we ordered, only to realize the vendor sent a three hole Pedestal sink., Ian took care of the issue almost immediately. We are very happy with the service and very pleased with the sink. Our office bathroom has now become a place people don't want to come out of. Go figure.