The customer service from Wayfair was very responsive.  The glider was delivered a week ago. Initially I was disappointed but Wayfair put me in touch with the manufacturer for a quick resolution.  This glider is a Crosley even though it says Kuther.  I was surprised that a Crosley was delivered and annoyed that the measurements were off by 8 inches in width.  I have done research for years and saw in past reviews that assembly was complicated especially when the product did not have the correct sized drilled holes or correct sized bolts.  That was my experience.  But I did get a 25% discount and both the manufacturer and Wayfair were quick to help remedy the situation.  Had there been all the parts the assembly would have been more manageable.  The instructions recommend 2 people but I was able to assemble on my own but not very easily.  It is a cute addition and Im glad that all's well that ends well.  Once you get past the assembly you will make good memories outdoors.