The majority of this swing chair was ok, the build instructions were relatively straight forward. However, some of the supplied bolts had a non standard Allen key head that did not match the supplied tools. The major problem was that the screw fitting to anchor the canopy on one side was not square, which meant that the meshed gear did not align as well as it should have done. Hence the canopy had some backlash. We decided to keep it, but have made do with it, rather than pursue a replacement and be fully satisfied. Maybe we should have contacted wayfair, but not sure if we would have got anywhere.