The chair arrived as promised by FedEx. It was packaged well and was easy to assemble the chair back to the base of the chair. I had to tighten a few loose bolts on the bottom of the chair assembly that were loose, probably from shipping. But my wife likes it and feels we made a great choice by purchasing this chair. It is comfortable and looks great too. I would recommend this product to friends or family. Thanks Wayfair.com.