Order shipped on time, but said at local station for over one week. When it finally arrived the box was torn and one piece was damaged. Because we put it together over the weekend and there was no way to contact anyone, my husband fixed it enough that it could be used. Fairly easy to put together. Too hot outside to use until fall, but we turned it on and it works! Very happy with it and looking forward to using it! 4 12 stars due to damaged piece.