I love my new chair.  What can I say Wayfair is a great comany!  My shipment did not arrive as planned and I called and spoke with a wonderful representative.  He sent me a replacement right away as they investigated the issue.  There was no hassell whatsoever.  I receitved my chair 2 days later...the fed ex driver even put it safely in my screen porch!  He had to go through a gated fence and open the screen door to accomplish this!  Talk about going the extra mile!  The chair was so easy to put together and it is better than I thought it would be!  Thank You Wayfair.  Keep doing what you are doing!