The package was delivered pretty beat up with one end of the box torn open and the parts of the bed frame exposed. Luckily the manufacturers packing was outstanding and after inspection/assembly there wasn't a scratch. The bed frame is excellent, super easy to assemble and solid. I'm using it with a Casper queen mattress and so far they seem to work well together. Ordering and delivery were easy and timely - thanks for a great first Wayfair experience!