Easy purchase and smooth delivery. The "condo" itself is definitely a little flimsy, as the other reviews describe. The laminate cracks easily when you're screwing things in, so you have to be careful to be gentle, and I certainly wouldn't put any significant weight on it, but otherwise, it is attractive, and as expected. And I have to say I've never been so excited to see my cat going to the loo as I was the first time she climbed in her new port hole.