I received my NEAT  steam cleaner and I have to say It has surpassed my expectations! I got it to work right away and cleaned things that I didn’t think would look cleaner! The machine does wonders on grout. My tiles look like just installed. The only problem is it comes with only one brass brush and after I have clean the tiles on the first floor the brush is worn out and can not be used anymore(hopefully can purchase extra brass brushes)  The water reservoir can last an hour of steaming, and it works really well. All in one, it’s well priced for such a powerful and effective machine, I wish I had heard of it sooner.  Very happy customer, thank you, Dupray!!!!!