I really love the look and design of this toaster. It's very sleek on my counter. I love the double feature due to having a large family. Someone was always waiting for the toaster before I started using this one. I can get my toast or bagel toasted perfectly in this machine. It does take longer than my last toaster to toast. Also just a word of advise, when you pull it out to use it the first time. It has a "new/ plastic" smell about it. That smell gets worse when you toast for the first time. So don't put anything in the toaster for the first use... just use it without anything in it to let the "smell" burn away. I really love the "cancel" feature on it too. [This review was collected as part of a promotion.]