Initial comments... Washer seems to work fine.  I like the ezDispense of detergent.  My problem is I have to set the modifiers with each new load.  For instance, we use cold (tap cold) temperature and max spin speed on 99% of our loads.  I do this to save energy and drying time.  But trying to save those settings to (for example) Normal or AI cycle does not work.  I chatted with LG support several times and that type of customizing is not possible.  Very disappointing as it would seem to be an obvious option to include.