I replaced an older worn out hot water dispenser. What a difference this new unit made to both the delivery of hot water and an upgrade in the modern look at the sink. My wife uses it for tea each day and I use it to warm up my coffee cup while the coffee is brewing. My latest use is for a hot towel to place over my eye to resolve an issue. So many different uses, easy and extremely convenient to use. Installation much better than the older model that I took out.