The sofa is perfect and came one time, however I’m terribly disappointed in the customer service. My first choice of sofa was order with an estimated delivery date of November 8 and on November 8 the delivery date changed to February 3 2022, I immediately called , cancelled the order and was given a 10% discount on this order ever since I’ve been waiting for the cancellation of the first order and was only told this week that the order cannot be cancelled and I will have to receive the item and then request a refund and return. This is terrifying me!! I have no place to receive such a big item since I already purchased a sofa (from Wayfair) and the item is still in my orders as a charge to me. I am very upset and disappointed.