I ordered the le bouquet grand sculptural frieze and and ive been anticipating its arrival, unfortunately it arrived damaged and cracked in two places, I immediately called wayfairs customer service (needless to say I was a little upset) and the service I received was no less than impeccable! The customer service representative was very understanding and immediately shipped me a replacement! This one arrived completely undamaged and is exquisite. Though just a little too gray for our decor but it can easily be finnessed, overall, VERY pleased with it! And kudos to the customer service team!