The guy that came out to build my TV stand/fireplace did a great job. He was punctual, friendly, and talked to my cats. He used all of the estimated time-frame to complete the project and seemed very organized during the process. After discovering that it took a pro 2.5 hours to build, I realized it probably would have taken me at least 1025 hours to build. I am not handy and not good with directions for building furniture. It is all so frustrating and difficult for me. I am extremely satisfied that I paid for this service and am relieved it exists.