Very poor craftsmanship. This bunk bed set looks nice, but is a mess. The ladder had to be reinforced with extra brackets we had to add. The wood split everywhere there are screws and there are dings all over the wood. Screws were stripped, scratches all over the bed were very obvious. I took pictures and sent to customer service, but instead of sending someone to repair the set, they deducted a tiny amount from the cost, which did nothing to help me. This is not the first time I've had to contact Wayfair about a purchase, but this time, they really let me down.