I ordered 2 of these file cabinets in white. One arrived damaged I think during the shipping. The most notable thing to me was the exceptional  customer service I got from Wayfair. Immediate responses to my email, from a  real person, very apologetic and had a replacement shipped to me within a day. Now I have 2 units that are attractive, roll well on carpet, and have really enhanced my study as well as contributed to better organization in my life. Through their excellent service, Wayfair has one me over as a customer and I now search their site first to find what I need. Great work and hats off to Wayfair customer service staff!