Love this gazebo. The 12x20 is just the size I needed. Only had one part missing, a z clip. Hopefully once I call they will send one. Almost everything went together well, a few holes didn’t line up and took a lot of coercing to make work. All other hardware was included and nothing was damaged. I would recommend having 4 people to help get the roof supports up. We put it together and then lifted into place. Otherwise two can handle it. If you or someone you know is good at building with legos, then you are set. The instructions are just pictures. The “gutters” can’t handle a lot of rain and will just overflow. Not a huge problem, wasn’t really looking for a gazebo with gutters anyway.  Love that the curtains and mosquito net are included. A good price for a great gazebo. Was concerned that the posts were triangle shaped, but that seems to work well and looks good. Hoping it lasts a long time.