I don't even know where to begin. This espresso maker is unbelievably awesome. It does so much more than I even imagined it would. Right out of the box it is visually stunning. It has clear and concise step by step instructions so you don't miss anything it also came with a small bag of delicious coffee so we could try it right away. I like a milder coffee while my husband wants the super strong stuff. It literally gives you both options and everything in between. You can even customize your cup and program it to save your preferences. It even has an app that you can customize your coffee. My family demands coffee every time they step foot in my house these days. It's like your very own coffee shop in your kitchen. I am extremely pleased with this espresso maker!