Product wasnt great but the entire Wayfair team was wonderful!  I had to have my builder fix the hood by adding additional trim.  The first hood we received was scratched badly due to poor packaging.  The 2nd one was packaged much better and in perfect condition until we assembled it and realized the chimney was not flush with the hood.  The left corner was rounded off.  It caused about 14 inch gap on the left side only so the gap had to be covered with trim.  We also ended up having to stain the trim to match our hand railings and fireplace mantel because we couldnt find the same type of paint or stain.