We were really excited about receiving our massage chair.  The entire right side of the chair is inoperable and the prompts don't match the actions on the massage panel.  Was disappointed but Wayfair is picking it up and delivering a different chair because I don't want to take the risk of the same issues.   Not sure if it is the product or the service assembly which I paid an extra 149.00 to make sure it was put together correctly!   I have not received the new one but will review once received.