Ordering was easy.  I was able to choose the date of delivery as someone needed to be home.  Sadly, Wayfair delivered only part of my entertainment center.  The driver carried it in my house per my extra delivery charges.  But from there it has been the worst experience.  I am missing the right tower.  
I called customer service. They acknowledge it was shipped and THEY must find the MISSING huge box. They say they are sorry and assign me a personal serviceproduct representative.
  
Four days later and I still do not have use of my entertainment center, an email, nor a phone call about this mess.  
But Wayfair DID manage to correctly bill me in full for this partially delivered entertainment center.