The first time it shipped, there was a small dent in the top part, but Wayfair made it super easy and replaced it for no cost (and we didn't even have to return the damaged one). It's a great size for a 65" TV and stores everything we need (i.e. PlayStation, controllers, games, etc). The middle supports are made of metal so we don't have to worry about the weight of the TV causing it to sag and it looks great in our living room. Assembly wasn't too difficult (I assembled the whole thing in 1 hour alone) but definitely could use a fragile sticker or more padding when shipped.