The mattress is very supportive without feeling stiff or board like. It molds to your body allowing a comfortable sleeping experience. From the second you lay down your body immediately relaxes. It's very difficult to purchase a mattress. Going from store to store and laying down doesn't always give a realistic experience. And it's obvious from the market and industry, it's impossible to compare apples to apples. In the mattress industry it's always apples to oranges! It's critical to purchase a trusted name product and deal with a business with a good reputation that will allow returns no questions asked if not satisfied. I purchased from QVC after watching the hour long TV presentation 3 times over a one year period. Their satisfaction and return policy, in my opinion, is unprecedented. I couldn't be happier with my purchase and anticipate many years of great sleep. Next time I need a mattress I won't have to look any further than Serta and QVC.