It is very comfortable.  The heat and massage are very soothing.  I love the black color.  The only thing that I would say is the it is a little narrow.  I chose it because it has a weight capacity of 330 pounds.  I am a rather large woman 58 tall and a dress size of 24. Surprisingly, it just hugs my hips.  It also is a little short.  My 63 sons legs hang well over the footrest.  However,  my daughter who is 54 and dress size 4 has plenty of room.  It was extremely easy to assemble.   It has excellent back support.  It is definitely a keeper!