I rate this a 5 star because not only is the couch amazing  exactly what we were looking for but, when we actually took delivery of our couch we had a defect on one of the Modular’s. We simply contacted Wayfair and they got us in contact with the manufacturer and we were able to work somehting out within 2 days. ( ordered us a new replacement  gave us a 10 discount on future purchases) I would’ve rated 4 stars because of the defect. The customer service was awesome!