Nice and comfortable chair. Only negative is you can’t have the heat on separately to the massage and vice versa, both have to be on together. Would’ve also been nice to have brakes on the wheels. Delivery was a farce, the company went to the complete wrong town and attempted delivery. Waited in 3 days in a row as twice I was told it would be the following day for re-delivery. Wayfair were fabulous about it and very helpful but the delivery company is absolutely impossible to reach. Their contact number doesn’t work and their live chat just doesn’t load up. Complaint raised via wayfair with the delivery company!