The Chair itself seems to be made well. However the manufacture or warehouse  where the chair is from may be the problem. Because I purchase a new chair, but the Chair I received looks like it came off the showroom floor considering the back legs have multiple dents, loose seams in the back fabric and slightly dirty.  This was the first time I ordered a large item and properly the last..  Why because it is WayFair responsibility  to make sure that all their customers received new, clean and good condition merchandise.  And then, also too we have to pay for delivery charges for returns if not satisfied!  Hum