Terrible purchase and not what I expected.  Have only had the chair 2 weeks and the arms are already broke.  Very very uncomfortable.  Sitting in the chair for hours and it is so hard with no padding to speak of.  I wish I had never purchased this item.   Within one week the padding on the arms were twisted and then broke.  I would NOT recommend this chair to anyone.  Now I don't know what to do but I will never purchase an office chair again online... this was extremely misrepresented.