Dec 2023 A bit disappointed. I am updating my rating. I bought this June 2023. The cushions do lose some of their fluff and firmness pretty quickly. The zipper already broke on one of the cushions. With the cushions losing firmness the ottomans are slightly higher now. It is just one person using the couch. Not a family so I would have expected a good year before I started seeing this. 

 This sectional is amazing! So comfortable and easy to put together!!!