I received my chandelier today and as another person said, mine was also a returned item.  Even though that was a possibility, I went ahead and ordered anyway hoping to receive a new one,  but that was not the case.  I don't know why, but it  is disappointing to receive already returned merchandise.  In my opinion, I suspect that so many of these were returned that they had to mark them down.  Crossing my fingers that after it is hung that it will be nice!  I am leaving feedback before it is hung because I do think that people should be aware that most likely you will receive one that has been returned.  I hope mine works!