I ordered a left-facing orientation expecting the loveseat on the left hand side when facing the front of the couch, however one month later a couch with the opposite orientation arrived. Upon speaking with customer service, they told me that this manufacturer labels their orientations differently from most and that to receive the orientation that I intended, I should order a right-facing sectional. He sent me a replacement couch with a right-facing orientation and one month later the exact same couch arrived again! I couldn't believe it. So whether you order left-facing or right-facing, the same exact couch came. It has now been 2 months since I placed my initial order and I have two of the same (incorrect) couch sitting in my house and I am still waiting for customer service to resolve this issue.