This is an excellent recliner. It is sturdy and well made. The high base makes it easy to get up, even with out the lift mechanism. It is very comfortable. The lift mechanism works slowly which will keep those who are using it from falling. The heat feature works well and I am glad there is a timer for it.
I am disappointed in the massage feature. Even on the high setting you can barely feel that there is an y  movement. It does not do the job advertised. Delivery was as promised and helpful.  Setting it up was not difficult and was accomplished quickly.