I ordered six of these for a home staging project (I'm own an accredited home staging company).  The chairs are beautiful but when we assembled two of them, one of the legs split on each chair.  My Wayfair account manager, Aisha, quickly replaced the parts we needed. However, I did have to delay the job by a few days due to this problem.  Overall, the chairs are lovely and I did appreciate the great customer service I received from Aisha.