It's hard to rate this. This is my FIRST purchase from Wayfair...and I absolutely LOVE MY TABLE AND CHAIRS! LOVE! The bad thing is none of the holes lined up in the chairs and my neighbor had to take a long file and file down some things. The table went together perfectly. I give it a 2 because if I didn't have a neighbor that knew what he was doing I would have sent it back. However it hasn't discouraged me from making a second purchase which is two outdoor rocking chairs. I know people who have had great experiences with Wayfair so I'll give it one more shot. The table and chairs look great and are very comfortable. My set may have been a flop...but so consider my review.