The instructions were very confusing. It tells you to put the screws in before putting the sides but if you do this you have to take the screws out and put the sides in only to re-screw the screws.  The bag with the screws was open so most of the screws were everywhere and hard to find. The zipper broke so now we are unable to unzip the back. It looks beautiful after you put it together but it is very firm. I thought it would be softer to lean up against but it is very stiff.