We love the product itself but we have had a few issues with a particular piece. One of the pieces they sent us was backwards. Customer service was great and sent us out a new piece. The new piece is not clean cut and looks like it was quickly painted so it does not match the rest of the piece. The holes are not complete so we have to exchange the piece again. It is a little frustrating that we have had to continue contacting customer service but at least they have been helpful. Hoping third time is a charm!

Pros: Studry, easy to follow directions
Cons: Broken piece