Love the bed, it is beautiful in my guest room,  however finding all the parts to assemble it was a challenge. They were in a secret zippered compartment in the back of the headboard! No information where to find the parts was provided. It was by sheer luck my grandson spotted the zippered compartment and upon investigation found the parts and instructions for assembly. There should be something to tell the customer where to find parts. However, even the instructions on assembly and packaged parts and hardware were in this secret compartment, This should not have been a total secret to the customer! Also the first time I received a delivery for this item it was the wrong color and packaging was severely damaged. After reporting the problem to Wayfair the sent the correct color. Customer service was very helpful in resolving this problem.