Well packaged for delivery, intact on arrival. Sturdy. I ordered the pewter gray for an industrial feel. It's actually black with silver rubbed accent. Kind of passes for pewter gray from a distance. The edges of 1 shelf is missing the silver rubbed accent (so it just looks black, but not very noticeable). The shelves are made of a soft wood that should be handled with care or the coloring will come off and there will be indentations. Be careful not to drop or bang any onto a surface during assembly. Assembled alone with difficulty, requires 2 people because of its tall height. Make sure the holes on the rear poles are all facing the same way. If you don't, you will have to disassemble and reassemble them so that the crossbar will attach correctly.