Purchased the 31.5 inch width chandelier which was packaged well, arriving with no broken pieces. The suggested video for assembly may be for the smaller width and therefore was not helpful. An excellent suggestion was provided by another reviewer prearrange the crystals in short-tall, medium-medium, tall-short, medium-medium order and placing the rubber ring on the bottom of the top crystal. I suggest having all the bulbs placed in the fixture (this width required 16 - E12 bulbs daylight temperature used) before applying the crystals. The end result was modern elegance and worth the time consuming labor.