I ordered 4 sets (total of 8 chairs) from Wayfair.  First, they came very quickly to my home and that was a good thing.  However, once we started to open the boxes, we found broken seats and overall shoddy workmanship on these chairs.  Well, what should we expect for about 60 dollars a chair?  After opening 3 boxes, we found enough parts to put together 2 chairs.  I contacted Wayfair and told them I wanted to return.  They were terrific about the return and advised I would be contacted by supplier within 3 weeks, however, much to my surprise, Wayfair issued me my credit within 2 days!  Unbelievable.  So my 2 stars are for the quality and lack of workmanship on the chairs but I give 5 stars to Wayfair customer service.