A solid bed frame that was easy to put together and looks great. Simple, easy to follow instructions to build. Very happy we decided on this frame in the end

However, the first day it was meant to be delivered and an estimated arrival time was given, no bed arrived. I called the delivery company and they said it hadn't fit on the van so I wasn't getting it that day. This is obviously not what you want to hear when you have to stay at home from work to collect it. They then did deliver the following day, and it was damaged so not able to be used. (Probably because they had tried to squash it on the van the day before with enough force to break solid wood!)

At this point we called wayfair and the customer service was brilliant. They organised for a new one to come the following day and also provided a good will gesture. Since this second bed arrived we have had no problems, and it is just a shame the delivery company they use have let them down.