The rug was delivered quickly but it arrived folded instead of being rolled. This created deep creases in the center of the rug; which in 7 days have not "Relaxed out" I am stuck with the rug because now it will cost me $70 to have it picked up so I could purchase another rug......I am not happy about this.  This is a 9 x 12' area rug which is the center of our living room.