The rug itself is lovely. Just what I wanted but it arrived like this—see photo. It looks like it was burned and the burn went thru to the rug side. When I called wayfair was willing to replace it or give me a credit. The rug was for my sons college apartment so i took the credit. Afterwards I thought how stupid it was that they were willing to the replace the entire rug free of charge but only gave me a $30 credit. I’m sure it was damaged during shipping but still looking back that was dumb. I should have taken the replacement or asked for additional $ off for the damaged rug.