Hesitated to purchase a large rug without seeing, touching or smelling it in person first. Have heard complaints from peers that they regretted online purchases for all the above reasons. The rug arrived quickly, color was exactly as described, no weird chemical smell and it is soft to walk on without a pad. Was concerned that the ripples would not flatten out as the rug arrived folded, rather than rolled. But after a few days on the floor, in the warmth of our home, the fold marks flattened nicely. Really like the rug. In fact, we are going to purchase another for our tv room.  Very pleasantly surprised by the efficiency of delivery and the quality for the price.