For sure 5 stars on delivery.  Fabric (in white) is a beautiful weight.  Perfect out of the box.  Bonus stars for resisting machine wash, air dry after I spilled red wine all over it!!  However, after barely a year and a half sitting on it, the entire middle bows.  Anyone who sits on it ends up sliding into the center.  The cover over the frame is also very oversized and tends to hang down and requires tucking and situating constantly.  That being said, I feel better about this purchase than the Pottery Barn version we almost bought prior.  We'll rotate these out eventually.  The price really is great...