So glad I purchased this grill, it cooks evenly and has changed the way we eat, particularly in the summer.  We basically have an out door oven in addition to making some of the best BBQ we have ever had in our lives.   I was doing some regular maintenance on my grill, getting ready to store it for the winter this past fall.  When I went to replace the felt seal, part of the bottom ceramic barrel chipped off.  I called customer service and they sent me an entire new bottom half.  In addition, they sent me a brand new fire bowl at the same time to get a head of a cosmetic crack they saw when I sent them pictures!  These things really are guaranteed for life and they stand behind it!!!