This is a METAL frame, arrived with no scratches, but can see how that can happen with the white paint on metal. Seems pretty solid, the slats, legs, and center support posts. took and hour or so to put together and instruction pretty straightforward. See photos with ARROWS. The instructions indicated that all arrows should go the same direction, but the holes would not match up if we did that(arrow stickers must have been put on wrong), so maybe check how the pieces match up before  putting in all the screws. There is one corner that seems a little metal/creeky sounding when you move around on it. Going to try some WD40 on the corner screws and see if that helps.