The Otto came packaged extremely well, nice and sturdy and safe in the box. My 10 year old and I unpackaged it, put in the batteries and loaded the soap in. The opening for the soap isn’t super tiny either, so no funnel needed! He was very excited to use the automatic feature and thought it was ‘cool’ to have our own automatic soap dispenser. We had no trouble turning it on and it was ready to use right away. My 10 yo was the first to try it, but my other 3 children and husband all had to give it a try too! The feature I love about it is the measured amount of soap it dispenses. I’m forever telling my kids they only need one pump of soap, but they always get more. With this, I conserve my soap and they think it’s fun to use! We have our dispenser next to our matte black kitchen sink faucet and it fits in perfectly.