The tiles are beautiful, but most of them arrived broken. We originally ordered 5 boxes that contain 10 sheets of mosaic tiles each. Of that original order, 32 sheets out of 50 had one or more broken tiles. Wayfair issued a replacement for three boxes, and when those arrived, 19 sheets out of 30 were broken. I used the chat service to ask for a refund, and Wayfair very quickly issued a refund. I will never order tiles online again after this experience. I don't think it's necessarily a Wayfair issue except that the warehouse should package the tiles better (with some cushioning in the package--that's only common sense!). I am thankful that I am receiving a refund on these and that the Wayfair employees I worked with were very friendly and efficient.