The Assembly service was exactly what I needed to ensure my TV stand was completed and installed in a timely and efficient manner. On the flip side, Wayfair needs to replace or get rid of their agreement with HANDY. The app is trash, does not work properly, the customer service team is illiterate and unable to comprehend and complete basic requests, and don't even allow people to create sign in profiles. My assembly person got lost and I spent more time trying to convince customer service why he needed to contact me directly versus them insisting I figure out a non-functioning app. The magic link doesn't work on mobile or desktop.