I've used it twice and so far I am pleased with it.   Hearts up much more quickly than a standard crockpot.   It isn't as deep as I'd expected,  so a large ham wouldn't fit,  but it will be better for casseroles than my old pot (that died and was much deeper.)
Been using for a while now.  The inside finish has bubbled / chipped in spots and ice not used any metal utensils.  I contacted the mfg still no replacement.