I really loved this composter for the first year but after that, the hand crank broke.  There are two screws that are placed there to anchor all the weight while turning but the plastic that surrounds the screws is too soft to stay rigid over time and pressure.  Thus, the screws ended up bending and the plastic holes started warping and then the handle just broke right off.  Major bummer because the rest of the design was great although assembly was a bit of a pain as I remember.