I use this toaster mainly for Sara Lee, and Thomas brand bagels.  This toaster toasts evenly.  However, the slots are a very tight fit for the top-half of the bagel which causes difficulty pushing the lever down (as closing the lever simultaneously clamps the bread in place.  Also, many times the bagels get stuck and though the heating elements turn off the bagel remains stuck at the bottom of the toaster and continues to darken from the residual radiant heat.  Using this toaster for bagel shop-bagels is out of the question albeit that is most often the case with any slotted toaster.  Overall it is an attractive style for any kitchen and the Hamilton Beach line of kitchen products are always highly rated in build quality, function and style.