This bookcase came with a crack in the very bottom piece.  I needed it for graduation and family was coming, so I had no choice but to put it together and use it.  I was a bit disappointed.  I was able to cover up the crack, but of course, I wish it wasn't there.  Don't get me wrong, I love the bookcase and I think your company is great and I'll definitely shop with you again.  I thought about calling up for a replacement piece or a new unit all together, but I think I'll just stick with this one and not bother with it.