Very nice medium to firm pillows, they feel good quality. I had a prolem with the order in respect of one of the packages arrived damaged to the local Parcel Shop. The Post Office staff were great, and returned the faulty package of pillows yesterday.
I contacted customer services through online chat just now, and the Customer Care agent was very helpful in getting me the replacements sent.
Great products, and fantastic customer service! (P.S. Adrian G. needs a raise for his excellent skills!).