Would've given it a 3.5 stars since the quality is above average; 
First the Cons: One of the metal poles (that is connected to the coat rack portion) had difficulty connecting to the shoe rack. Because of this, I was only able to set two out of the four mini screws to keep the poles together. The end result left the rack partially crooked. Not a deal breaker though. 

Pros: Instructions were succinct and clear, and installation was less than an hour. Despite some of the minor mishaps, this thing is incredibly sturdy and suits the rest of my home decor.