Delivery was very fast and carrier was gentle with the package and delivered it inside my screened in porch which was perfect!  The box was very heavy but the quality of the bed is very good  for the price.  The only reason I rated this with four stars instead of five is because of the instructions and how difficult they were to figure out. It was in pencil writing and pictures with no words and the labels did not match what was in the instruction booklet.  But my two sons and I teamed up and figured it out and got it assembled within three hours. I purchased this for my 13-year-old who fits the bed perfectly. I would still highly recommend  this bed.  ** The headboard in the picture is not included and you will have to purchase that separately.