Mounting did not match the wall studs behind the spot we want to install the hat rack.  I'll not choose mounting with the drywall mount things ever again based on to many failures within the drywall.  Working on locating an appropriate thickness of board to mount the Chinese made hat rack to upon the wall and fitting within the hollow space left within the design.  The mount will not have the issue of failing from to much weight being placed on drywall anchors.  The racks mounts are little hole notches made for a screw head to rest in - pretty dumb mounting for a hat rack in my book!