Sink arrived very quickly and packaging was excellent- a box inside a box with plenty of padding/styrofoam. However, upon opening the actual product box, we noticed the left front side of the sink was bent. It obviously happened before packaging as there was no damage to either box. The return process was SUPER easy on Wayfair and we are waiting for the new sink to arrive. As long as it arrives in good shape, I will keep the 5 stars for ease of return, quick arrival of order, and quality of product for the price.