I really like this chair overall.  I had to compromise on desired features to get enough compatible pieces to re-vamp our family room with enough seating for a large family but I am happy with this piece.  Difficult to explain how a chair can be firm but soft and comfortable at the same time but this one is.  Not for an oversized male!  But perfect for my 5.4" plump frame.  Sits about 1" too high when not reclined but I always have the footrest up anyway so it doesn't really matter to me.  Badly needed the fold away cup holders to maximize space and not have to add side tables for beverages.  Price was right, on sale.  Locks at full recline but nowhere in-between.  Most pertinent con is that the headrest is a bit too far back but can be solved with a soft pillow.