I use the Symphony at least once a week for it's ease of use and steam cleaning tile floors. It has made a big difference on the tile floors in that they are far cleaner then regular mopping with different products. The steam cleaning has made a huge difference in the appearance of the flooring and I don't need to use two pieces of equipment to accomplish this as it vacuums while it cleans. I would think, however, that the Cross Wave would be better on tile that is not of a smooth surface. I debated between the two products and the Symphony meets my needs.