Just wanted to reach out t Shipping is terribleo you. I did with you in the past regarding orders. I had issue with I order a bed for my grandson. And of course it came in damaged. Like everything else I ordered from you guys. Ive been very patient and understanding but you guys need to fix your shipping process. 

I wanted to surprise my grandson. For Christmas But of course I have to wait for you guys to get back to me regarding this issue with this package issue. I am a very unsatisfied customer. I just had an issue with you guys about two weeks ago regarding a coupon I received from you guys. It was 10 off my orders and a customer service said it was only for new customers. Ive been with you guys more than five years and spend lots of money. I told your customer service person. What about The people who been with you for years, what do we get