This arrived in a big box and was very well packed.  I put it together with no problem...the only reason I did not give it 4 stars is because you can not move it once it is in place or it will collapse.  It is very comfortable but our animals like to lay under it as it is cooler there but I pull them away just it case someone try's to slide it forward to reach a drink.  We are working on building a custom box to put under it so this worry will go away.  It is multi-functional the way you can change the sides  and the back to lay down.  It really is very cool...just watching out for our fur babies.