Beautiful chair. Had a little challenge with the cables, but figured out it. The clip that goes over the cable was put on the same connector. Hard to  describe. But took one of the clips off moved it and it solved this issue. It was preventing us from connecting the correct cable because of how the clips clashed.  Very hard to explain. But once we figured it out it worked perfectly.  We don’t find the massager too loud. Not strong, but not the main reason for our purchase.  I love the chair and hope it holds up.