The system itself is great. Easy to assemble by myself. Unfortunately there is one tab that is apparently very fragile. It was broken and there was no way to make the rod secure without that tab. Wayfair sent a replacement right away. Unfortunately that one had the same issue, which is probably due to delivery. They sent another replacement with a slight change in placement of the air pillows, and (whether by Wayfair's instruction or not, I do not know) the package was propped against the wall instead of plopped on the doorstep. This one is not broken. This is exceptional service and really put my mind at ease about future purchases.