The smart wash function does not detect the quantity of items. As such, unless I complete a complicated procedure to add water, 1/2 to 1/3 of the load ends up above the water line. Every other washer let's you choose the height of the fill. This makes you guess how many gallons/button presses are needed to reach the desired fill height.

I'm disappointed with the purchase, and regret choosing this high end Profile model.