After many, many trials, i finally made a good waffle, but it still had to be pried off of the top to remove it. I saturated both top and bottom of grill with oil which makes a mess to clean up. Too many heat settings - need instructions as to how hot AND how long to cook. Can't go by steam. I had an old waffle iron for years and never had a sticking problem. Definitely doesn't work witout lots of oil.