After too many incidents of leaving other coffeemakers on all day (oops), the B&D thermal carafe seemed like a great solution. Loved the coffee maker, until a small part inside the carafe lid broke---on Thanksgiving. This plugged up the flow of coffee, which ended up all over the counter. I went to the web site recommended for ordering replacement parts, and didn't even find the coffeemaker listed. Hum. I will call the toll free number on Monday and try to get a new carafe lid. (BTW, our area has very hard water, which has caused the coffee to leak all over the counter before. After cleaning with vinegar, it was back to working smoothly. Different issue this time though). Would still recommend it if I can get a replacement lid.