I’m not sure how to rate them. The first person came out to hang the mirror. He put holes in my wall at the incorrect height. In addition, the entire time he was there he complained “I’m not being paid enough” He wanted  me to lie and say he was there 3 hours so he would get payed more. Said “it’s the only was this will work out” He wanted to make me buy wood to anchor into even though the mirror came with hardware and directions if no stud was located. Then he just left without completing the job. But Wayfair contacted Handy and they sent out 2 more people and they went right to work and did a great job. Wayfair and Handy worked through the issue very quickly.