So lets start with the positives - great packaging and came fast, shrink wrapped so opening the package was a breeze. No weird smell or unusual coloring sometimes you get with new beds. Correct size and shape which is great. Now somewhat negative is that this memory foam mattress is definitely on the more firmer side so if youre used to a softer bed just follow up and get the topper to the bed from the same company. The topper I hear is amazing and is super super plushy so get it with the bed if you want softer or not if you want firm.