I really love this appliance. Took a few points off because I don't like the plastic smell when it's heating up.  Wish the company would make ceramic SAFE inserts to purchase and replace the ones that came with it.  Otherwise it's a really useful appliance and makes perfectly round eggs with ham to put on a bagel.  Also perfect pancakes.  
The waffle iron takes a little getting used to when pouring mix in.
I love that the plates are dishwashable