I had an issue with my picnic table. So I called Lifetime customer service and talked to Amy. From the start, Amy was super professional and friendly. She spent time with me to solve my issue with my table. When you call this company, you talk to a live person not a recording or a robot. Lifetime is not only quality products, but also top notch customer service. They stand behind their products. The quality and sturdiness of this table is unmatched. It is made of materials that will truly last a lifetime. I am not being reimbursed for this review. It is just a review from a happy customer who was treated right. "Lifetime customer for life!"-Robert B.