Came with a key and a lock that did not work, and after contacting Wayfair, their solution was to send us a new key and a new lock.  OK, someone can explain how the hell this can be consider acceptable as we cannot open the mail and package door to access anyway to repair, and in addition, we are not locksmith.  Totally ridiculous solution, we are stuck with a very expensive mailbox and there is no action from Wayfair other than a stupid solution to resolve it.