Ordered two of these chairs.  They were well wrapped and damage free upon deliver.  I gave them 4 stars because they really need a seat and back cushion  to be truly comfortable for sitting an extended period of time.  Also, they do need to be maintained using a protective oil,  as stated in the description, if they are exposed to any weather. In addition, I purchased covers as mine will be on an unprotected patio during the summer and early fall.