I initially ordered (2) and one arrived in good condition and the other arrived with component that were bent/ distorted. The damage didn't appear to be a result of shipping because the outer appearance of the box was uniformly in good condition. We contacted Wayfair about this and they sent another item, albeit, with a considerably longer delivery time than the initial delivery. I was disappointed (mildly) about the delivery time of the 2nd "good" unit. The item looks great, though and it was easy to put together.