I would love to contact the company! There were no proper directions ( not everyone has access to a tablet etc that can be set beside them as putting together) and we had no idea which screws went where BUT the worst problem is the smell of the cushions- I don't know if its the treater ? or what I can't even have them in my mud room  Its an oily smell -- I am a migraine suffer and it is making me ill and is plain unpleasant for the rest of my family I will have to purchase different ones Cant stand it - If I am told the smell should dissapate I will find this VERY hard to believe