These beds are cheaply made. I have 3 and all 3 are different . They are made by a company called Slumber Solutions They are not 14 inches thick more like 12 to 13 inches One bed is hard another is soft on one side hard on the other. They rail support system is basically  not functional. These beds lack consistency  in how they are made, Also the model of the name is not even on the bed to make sure you got the right bed.