Love this sofa! Firm but soft. Fits my small space, but roomy. Thought I was getting the right armed chaise but received left instead. May have been my misunderstanding. I assumed the right facing chaise meant that the armrest would be on my right side. After debating it with my husband, he said that it meant if you're facing it then it is on the right side of the couch. Reading other reviews about being sent the wrong orientation,  perhaps that was part of the issue(?) Either way, it fits my space and so far I'm loving it.