Oh baby I am so glad I took the chance on this piece of furniture!!! It’s beautiful and totally puts some chic fun in to our space. I had my eye on a similar chair at Anthropologie that cost 4 times this and was back ordered till June. Plus Anthro customer service is total garbage especially compared to Wayfair. We all agree it’s firm but very comfortable. We have 2 golden retrievers and I was worried their hair would stick to the velvet and it does not. I got the beige blush color and it changes in different lighting. Lovely!!! Double high five on this one people!