I bought 2 of these lamps. One came in perfect condition, the other arrived with the glass broken. Put in for a replacement and that was super easy and came quickly. Second one was also cracked and then item was out of stock. Able to get a refund quickly and easily. Wayfair has an excellent process for this. Just love the one that wasnt broken, just as described in picture. Looks great, I just need another one! Am scouring the internet to find as I do need a matching pair. Would buy again, just think Wayfair needs to monitor shipping process with delicate items like these as many reviews had them arriving damaged.