The Lazy-boy brand does not let down its customers. The chair is beautiful with aesthetically pleasing stitching soft to the touch. No doubt that I will be enjoying this chair many years to come. The only reason I gave it four stars out of five is because I wish the chair had a little more padding on the seat.  Some people might like a firm chair, while some will prefer a softer one. Overall, I still think it was a great buy.