I will preface this review by saying that I am not even sure I got the correct product.  I am very disappointed in this chair because I chose it specifically because the description said that the arms flip up.  That feature was very important to me, because I wanted to be sure that I could push the chair in as close to the desk as possible, as I am working with a small space.  The arms on the chair I got do not flip up.  They are fixed in position.  I'm past the return window because I thought maybe I could live with it, so I guess I'm stuck with it.  I regret not getting my act together and returning it.  I do like the style, and the lumbar support is comfortable.