The chair itself is five stars - so comfortable!  So stylish!  So unbelievably easy to assemble - it took ten minutes, tops! I deducted two stars because my chair was clearly purchased and returned by someone else: there are scratches on the wood and light marks on the metal.  It's not enough to go through the hassle of returning, especially since my shipping was delayed due to a "weather event" and I don't want to wait another week.  I'm just disappointed that AllModern would send out products that are used.  I will probably buy from them again, but if I didn't need this chair right now I would send it back and request a new one.