We are absolutely in LOVE with this couch. We have a family of 6, going on 7 and have always wanted a huge sectional to congregate on! It arrived in 10 packages a day early! It was so easy to set up. The material is soft. The cushions are medium firm! My kids love jumping all over it. We purchased rubber pads for the legs because the ottomans were moving around the floor, which was the only con! I would highly recommend this beautiful comfortable couch!