Although we love the looks of the 2 fans we ordered, nowhere on your website do you indicate that longer downrods are proprietary and available from only a few vendors, of which Wayfair is not one!  Also, there are no documents on your website to indicate the diameter of the rod is only .5 inches.  We are very disappointed in this lack of information from Wayfair.  The electrician came today to install our fans only to inform us we must use a .5 diameter downrod.  Very frustrating and disappointing!  Perhaps once installed we would taste the fans higher, but Wayfair would keep the 1 star rating.