Item arrived damaged. Headboard had areas where it appeared to have only been primed and not painted, large black smudge and 16inch crack! Box was not damaged, which tells me someone actually packaged the headboard and shipped it knowing there was damage! Wayfair customer service was excellent, refunding our purchase and scheduling UPS to come and pick up. I will never order this brand again but will continue to order from Wayfair based on their wonderful customer service.