I ordered the fan and realized the wrong finish was noted on the confirmation. I called right away ( within 15 mins. ) after I got the email and explained that I wanted the brushed nickel finish not the bronze. The agent told me it would be no problem for her to cancel the bronze and order the brushed nickel. The next week I received BOTH fans. I called customer service to report I received two fans.  They told me To call Fed Ex to arrange the return. I called they said they would pick up the package but Wayfair would have to supply the return label. When I called Wayfair back they told me it would be the USPS that would pick up the package and that I would receive an email with the return label in the next week. I am now waiting for the label to return the bronze fan. Very confusing! Everything has been  straightened out!My  fan is now installed and I absolutely love it!