I've had this for maybe 3-4 years, often running daily, and it has held up like a champ. I needed it to keep a certain room of the house precise temperature vs the rest of my family. It is incredibly difficult to find one that both heats and cools but this one does so effortlessly and was the best price I could find on this BTU size range. Great range on the remote, and filters are super easy to remove to clean and reuse. The fan on high speed is very powerful and lets out quite the blast! I usually only need low speed but it's great to see how powerful it is and all the features and functions left me quite impressed. Customer service is incredible and answers any questions very quickly! Fantastic experience with this company. Would buy again in a heartbeat!