The air conditioner itself is wonderful - no complaints at all.  What is really poor is the delivery service.  Even if you are disabled (both I and my partner are), the delivery services Wayfair uses - Fedex - will not even bring your order to the door of your condo suite.  They just leave it in the lobby.  There is no place on either Wayfair special delivery instructions or Fedex "manage my delivery" instructions to accommodate them.  I've repeatedly tried to resolve this with customer service at both companies and had no luck whatsoever.  This is clearly discriminatory - don't disabled people order furniture, etc. too?