I received my bar cart in perfect condition. It came quickly and well packaged. I will say the directions need to be improved. First off, it took my husband and I two hours to assemble. It would have saved time if the instructions explained the order for attaching the shelving. Since we figured out we had it wrong we had to disassemble it and start over. The middle shelf gets attached first. I am only giving it three stars because of that. However the final product is lovely and functional.