I purchased two of these chairs and after about a week, the armrest on one chair was rocking back and forth. I removed the staples and pulled back the fabric near the bottom of the chair and discovered a crack in the bottom corner where the arm is attached. I was never rough with these chairs and I'm not a big guy either; I'm 5'10" 170 lbs. I put a steel bracket on instead taking the trouble of boxing it and sending it back. The armrest is very solid now. I must say they are the most comfortable chairs I've bought which is why I wanted to fix it. Five stars for their comfort and one star for the quality.