￼edited Wayfair sent a replacement and it is pristine and perfect no damage this is a wonderful solid product￼

￼ I want to love this. The latches are busted and the only way to keep this together is with screws which you can’t screw once it’s around the tree. Two are totally smashed￼ 

It also has two blemishes so no matter what side I face the tree they are noticeable. 
￼ A piece of chipped wood and a dent. 
￼ i’m really bummed because this is actually a well-made beautiful piece and it smells like real wood but the latches do not work W