The chatr was very soft.  Wish when you reclined back that the foot rest would go out straight and head rest forward so you could use your lap top that was very uncomfortable.  The massage was terrible just vibrated and very loud did not massage.  The heat wa ok not the best.  They should have made the massage remote longer so you could hold it in your hand.  The chair was very easy to put together but the direction were not that great.  I am not using the chair just put in another room.  I would think twice beore buying.  Also I am 5 feet and my feet hung off when reclined.  The standing up potion had to becareful you did not slip.  Sorry for this review but only want others to know.  I love Wayfare buy a lot from this company first bad review.