The Easy Step Extra Tall Gates arrived packaged well with no missing parts and a great instruction manual.  I was able to install both of them in about twenty minutes with no help from my husband.  They are very easy to install and I was so happy  with them I ordered another one.  I really like the design and the way they look.  The gates are sturdy and have been able to keep my 149 pound Rottweiler from breaking them down.  I couldn't be happier with these Regalo gates.