The chair itself is great. The one star is because when I buy a $500 nonreturnable chair, I expect it to arrive in pristine condition. This one arrived with not just one but BOTH front legs severely cracked - to the point that it will not hold any weight and will require professional repair. Even then I’m not sure it won’t be totally useless. I had read other reviews about this issue with Wayfair and sadly decided to take the risk thinking that these were isolated incidents.  This is my first and last purchase from Wayfair.