I was selected to try this Hamilton beach 2 slice toaster completely for free, I thank you for the opportunity but unfortunately I will have to tell you my true experience, when I used it for the first time it was easy to use, it is unfortunate that it only toasts on one side, that is, the bread does not toast evenly, I also put it on medium temperature and even so it almost burns half of the bread, and the other part does not, when I wanted to use it for the second time, it made a strong thunder and it no longer wanted to heat, nor did it go down the bread, I mean, I definitely used it only once, and it fell apart, I'm sorry to have to write this about this renowned brand, since I have other appliances and if they work well for me, I definitely don't recommend this toaster