Bought our first house and needed a new washer. Looked at reviews for all the "regular" brands, which terrified me with stories of broken machines, error messages, and materials rusting. I was so happy to find this one, which had great reviews. This is my first experience with a front loader, and we did buy the pedestal drawer to make it a reasonable height. Had it for almost a month now, and it's been problem-free thus far. Love the 18 minute cycle for my toddler items, plus the option to pause and add clothes. Spin does open the drawer once in a while, but otherwise it's been quiet for a first-floor laundry closet. Looking forward to many years with this one!