If you buy this bed, do realise it is large, the bolts are really easy to twirl in with your fingers, if a bolt is not going in easy, then its not lined up right, or try another bolt.  The ladder does hurt your feet, and getting back off is quite a chore, you do get use to it, but make sure you have everything you need when going to bed ie: lights out, water etc.
Wayfair, is very good, and you can actually talk to them.  Bed is what it is and I am happy with the service, and product