I pondered a long time before chosing bidet seat option. This VOVO seat has been wonderful, with heat, UV clean, dryer, and I  installed it myself. I do need electritian to install outlet near toilet but temporary am using grounded surge protected extension. I had both hands injured and bathroom needs were almost impossible w/o    pain due to hand injuries. This bidet not only saves TP but I  think anyone  with arthritic  hands would love it. I've had this for several months, no problems, it's quality, has all features of more expensive ones and was around $200. (Knowing me, I  bought it when on sale) Honestly, I  am a regular customer, my review is based on my experience.  I would definitely buy again.