Finally, I found a pillow that supports my neck without being too high or too firm. I got the 'gentle' fill cervical pillow and I though at first the filling was too firm, but after sleeping through the night and awaking with NO neck pain, I can honestly say this is my favorite pillow. I have been using it now for several weeks and  have never had my neck feel so good. Even after a recent rear-end car accident, I am still feeling good with the help of this pillow. It is also comfortable when sleeping on my side.