I love this chaise lounge!! So pretty and comfortable-I’m laying on it as I write this review!! When we received this item, we were both worried because the outer box was severely damaged. So much so that my husband took pictures in case we needed it as proof. However, the chaise was so well packaged that it took us longer to unpack it then the actual building part. The inner box was reinforced with wood slats and each piece was encased in it’s own bag. Building it was easy, but you do need two people.