I use it about every day. My husband just loves the finished product. So yesterday I made a new batch and it wasn't working correctly. I opened it up and the plastic gasket part was completely chewed up and gone. I think it was my fault I must have inserted it incorrectly. I decided to write the company to see if I could get a replacement part. Not only are they sending me a free gasket but they are sending me a new free blade as well. What a great company. I will be so thrilled to be able to make more Yonana creations