I was very disappointed with the whole experience from ordering this item.  The quality seems fine although I do not like the on/off handle.  I had ordered this product awhile ago and was shipped the wrong item (towel rack).  I had secured a plumber to do the job thinking this product was going to be delivered when stated.  Because I was sent the wrong product, my plumber was unable to do the job because of timing, so, I had to find a new plumber which is hard to do these days and work around when the correct item was finally shipped.  In the end, this shower system cost me way more money then budgeted for because I needed to secure a new plumber.  When I had called to explain the situation, the operator was very nice but couldn't do anything more than ship the item out and it took a week and a half to receive correct item.  I have bought several things from Wayfair, but am hesitant on ordering anything more.