I was looking for a dish set that didn’t include mugs & that would have bigger sizes than the average box set. These dishes delivered on both & are beautiful in person! I ordered 2 sets and they were delivered promptly. I was disappointed that I received damaged pieces and went right on the website to see what options were available. I was able to Simply process a claim online. I was not happy that it stated it would take to weeks for a replacement however the replacement was actually delivered in 2 days!