I received my grill about a month ago, and it really is as advertised in its build quality, great looks and grilling ability. The infrared heat zones are a really smart technology and work easily to sear or char. The flat black look is classy, and unique. Two things that are I refer to as quirks are as follows. The first is easy enough to get around, but still mildly irritating, and that is the handle gets so hot you will need a towel or glove to open the grill (strange). now the second issue, I’m trying to find a workaround for (why I’m writing the review), the cooking grids do not fit properly tight enough. Now for grilling it’s not too much of an issue, but during cleaning the rattle around and make a lot of noise, but also make cleaning much harder. I hope someone can give me a solution.