I just got this oven (early April, 2020) to replace a well-used Breville countertop oven. So far, I’ve been happy with it. I love that it has two racks, and interior light, and easy-clean surfaces inside. I found the controls a bit clunky and confusing in comparison with the Breville, but I’m sure I will get used to them. Our range oven has fallen on hard times, so our countertop ovens get a lot of use. The real test will be its durability, but so far, the oven has met my needs and expectations.