The product looks as it is pictured. It's really a "coil futon" which was written on the box but not in the official name of the product on the website. I found I cannot really sleep on it (too uncomfortable) so I'll just be using it as a couch. With the price, I'm not too surprised or disappointed about this. I also plan to get a puppy and will be letting it jump onto the couch. I feel ok doing that as the couch is not super high quality.