1st I have to say that this display is very beautiful and substantial. I called customer service to verify that the orders for the sled and deer would be here by the 20th.  The rep said yes and placed the orders for me. The delivery for the sled arrived as promised but there was many of the crystal disks were broken and or the plastic ties had popped off and broken the holes in the crystals. I sent photos of the damaged areas and Wayfair was very quick to resolve the situation. Im extremely pleased after all was straightened out. The deer ordered during the same call were both late but one finally arrived on 1224. I set up the sled and deer on Christmas Eve. My neighbors all commented on how cool and big the set is. The deer is about 5 tall and 3 long. The sled is 5 long and 3 tall. The damage from shipping has been resolved perfectly by Wayfair. I highly recommend this sled!