It arrived undamaged and it was the right color though the picture was natural wood and I ordered white. For what we paid for the crib it’s not a bad value but I love how they advertise these as a 4 in 1 convertible crib but I have to purchase 8 additional pieces to be able to convert it 4 ways. It should really be described as a crib that with add-on pieces can be converted into 4 different configurations as your child grows and just name it a crib.