The desk came with perfect condition, the packages have a lot of protection, it's very difficult to break anything inside the package, even with the most careless movers.

The overall product design and quality are above average, I cannot say it's perfect, may be because it needs to be fit the special packing for delivery or save time to assembly. The phone holder on the left is basically useless. I am going to make a drawer myself and replace it. 

Moreover, I was having some issue with my billing, the CS representative is so kind and quickly responded my requests. I will definately return to buy more.