I ordered this chase in light gray, right armrest orientation (thinking the orientation would be while sitting on the chase). I received the left orientation. I wanted to exchange it but the supplier said they sent the correct order (the supplier said the orientation is determined while standing at the foot of the chase, not sitting in it) and would not waive the 77 shipping charge! Wayfair did their best to make it right for me and I will buy from them again.