It’s very firm, so if you’re looking for a soft, plush couch, this isn’t it. It’s comfortable for me when sitting up, but when I lay it down into a bed it’s too hard to be comfortable. I agree with one of the other customers, if it had a mattress topper, I think it would help. It was very quick and easy to put together and folds up or down very easily. It seems quite sturdy. All in all, I’m happy with my purchase.
Update....2-29-2020  Not as happy with my purchase as I thought. It’s just 4 months in and the upholstery on the back has already started tearing away. It’s not from misuse, because we rarely even use it, just sad to say it’s poorly made.