We love this product! It is so wonderful, however we do have a few issues. It burns anything other than English muffins... We used pre-made biscuits and trial after trial they burned... If we left our food in for 4 minutes it would not fully cook the eggs... the same thing happened with pre made pancakes... also it is very messy-- food sticks to the sides... other than that it makes wonderful English muffin sandwiches!! 

Pros: fast, easy, delicious
Cons: burns some of the foods/messy