I’ve had this machine for close to two years now, and as much as I love it, I hate it as well. It has ruined many projects, which end up costing me. It’s an excellent machine to learn from but not for business. The thread keep’s getting caught under the bobbing area, and it embroiders from the bobbing thread instead. To make matters worse, it doesn’t allow you to start over from where you left off; you need to start entirely from begging, having to scrap the whole thing and start over. It’s definitely made me shed some tears.