I have had my touch kitchen faucet installed for over eight months and it always works perfectly. I ordered on line and was very impressed when I opened the box - the pictures do not show the edged detail. I was intimidated to self install; however, I watched the online video and gave it a go and it was very easy! The directions in the box were easy to follow too. Honestly, I don't know how I lived without this touch faucet technology! I am very impressed with the quality of Delta and will remain a loyal customer. Next is the changing the bath faucets to the touch technology. Thank you Delta for making this faucet!!