Wayfair were fantastic with regards to the refund but the unit was way below par! The speed was far too slow, each time I turned it to a higher speed it accelerated briefly but then slowed by about 50% so only a slight increase on the previous setting. Even on maximum speed it wasnt enough to mix the eggs into a cake mixture correctly and left the whole batch split. Also the blade only spins on the spot it doesn't rotate around the bowl so left 1/3 of the mixture un touched which then needed mixing by hand. Definitely spend more on a better quality mixer would be my advice