I did quite a bit of research before purchasing this safe. I got high ratings from people, even those that have experienced a fire loss.  The only thing that I am not crazy about is the plastic handle. It feels flimsy like it would break. There was a dent on the top of mine when it was delivered, but because it really doesn’t affect anything important, I didn’t return it. The $50,000 insurance for documents requires that you provide a value for each item. That is an impossible task.  Items such as birth certificates, passports, etc. Have no dollar value exactly. I’m not sure how a buyer is supposed to value such things. It should also be made very clear that the unit pack is not garbage. It is needed to keep moisture out of the safe. I threw mine out and now have to purchase a replacement.