I bought the composter about a year or so ago, and have been very happy with it. This year, the hinges rusted shut.  I contacted lifetime via email to see if they had hinges available. The next morning, I had a response saying that they had shipped hinges.  I receive them within two days.  Very satisfied with the resolution to my problem.   I would recommend placing the composter on raised blocks, as it is too low to get a wheel barrel under to empty otherwise.