Love this couch! It is stiff like previous reviews state, but will most certainly soften over time. I bought the grey, and it looks the same in person as online. I am very pleased with how it lays down but would say it is only wide enough for one person to sleep on in the bed form. When the back is up, there is a little give in the fabric where the back meets the seat. If you just use your hand to tuck it down the crease the extra fabric is gone. I think this couch looks great for the price and the fact it gives you an extra bed for guests! The delivery time was 10 days shorter than originally quoted. The in the door delivery team was FABULOUS! So kind, considerate, and fast!