First of all, I am very impressed with Wayfair customer service and especially with Carol Brown who has followed up with my order issue of the cushion which surprisingly arrived with 2 small rips. She has made sure that I received my replacement.  This is a very nice looking, comfortable and sturdy swing. It arrived so well packed and that is why I was surprised of the two small rips on the cushion. I did receive my cushion replacement. I am very pleased with the customer service and the swing. Thank you Carol for following up. With such great customer service, I will keep buying products from them. :-)