The chair arrived timely. Although it can be assembled with one person having a second pair of hands was very helpful. Packaging was very good. The frame is very sturdy and the wood had no dings. The leather like seat covers look very upscale. My main concern when purchasing this chair was that the seat cushion would be too soft and unfortunately I was correct. I was able to feel the wooden frame when sitting in this chair and I’m 108 lbs. I purchased a firm foam replacement cushion which resolved that issue. I like the look of this chair in my family room.