I LOVE this sofa. I read some of the complaints about it being too firm, but in my opinion, I feel that it has the right amount of firmness. It's still soft to sit on, but it doesn't sink when I sit on it and leave an unsightly dent. The firmess is easy, and not hard but still comfortable. The sofa looks like luxury and more expensive than it was. It mirrors the product image perfectly and was a quick set up. It makes makes my living room look posh. This was a comfortable and affordable buy. Very PLEASED with the purchase.