This wall unit is beautiful.  Unfortunately,  I received them with few minor damages.  I called wayfair and they offered to either replace it or pay a partial refund.  I would have preferred Wayfair to ship me back the damaged parts but they only do full replacement which would have caused delays and have me arrange the shipping of the damaged unit.  Since the damage was minor and I was able to get it fixed, I opted for a partial refund.  Wayfair customer support lady was very professional and didn't give me any hard time like other vendors when you go for warranty or returns.