Makes great, clear ice and keeps up with demand when we have company. Great quality machine for the price. Cheaper ones are reviewed poorly and I didn't want to spend $500 on an ice maker. So this is an excellent affordable option. It recently broke on us, otherwise, I'd give it 5 stars. Customer service has been fantastic in the replacement process. Other than being an inconvenience, we're not upset by it. Stuff happens. Would recommend it to others.