This has to be one of the most incredible Cappuccino/Espresso/Coffee machines ever created!  I love the multiple user options and really like the fact that it can make just about any coffee drink you want (hot/cold, cappuccino, Espresso, or just regular old black coffee).  It's not for the faint of heart though.  You have to really immerse yourself in the instructions and online help to fully understand and utilize all its capabilities.  Once you get the understanding on how it works, the sky is the limit.  This has to be some of the best cappuccino I have ever had.  I'm ecstatic!  I love the fact that it has a coffee grinder built in with an adjustment for how fine the grounds are.  The way that it dumps the grounds into a pod in the bin is awesome!  I'm completely impressed by this machine.  It's amazing!