My husband and I love the size of the gazebo, but we didn’t appreciate working with their 3rd party vendor to get it assembled “Handy” they do not send qualified people out to assemble products, we told the first guy to not do anything when he told us his drill broke at his last job and wanted to know if I had one he could borrower - plus he thought he was going to be able to put together a 12 x 20 gazebo together by himself cuz the other worker didn’t show up.  We had to reschedule and request that 2 people come that have at least 2-3 yrs experience.