Microwave is great. It can be used on the counter or as a built-in. We purchased it as a built-in and it was advertised as a built-in. My issue is the vent kit and trim package is 1/2 the cost of the microwave! Installation of the trim was difficult as there are 4 screws that enter at a 45 degree angle (so they are hidden) and fasten the trim to the cabinet. Those angled screws miss the cabinet or just barely catch a thread before splitting out the cabinet wood. A better design is in order. I had to install small blocks where the screws catch the wood just to hold the trim in place.