I LOVE my navy and silver task chair. The upholstery is perfect; very smooth for my sensitive skin. I cannot believe how lucky I am to have this ergonomic task chair with all the bells and whistles that work so easily. The lumbar feels so good on my back. The arms are so flexible to move any which way I need them to. The casters are perfect for my hardwood floor; I can flip from one area of my desk to the other freely. It was so easy to take the well-protected chair out of the packaging. It is a fantastic buy. The entire experience was exceptional and I am thrilled. Thank you Wayfair for selling Steelcase and thank you Steelcase for still being the #1 manufacturer of task chairs after all these many years! HIGHLY RECOMMENDED!