Couch came on time and was delivered in great shape. It easily fit through a standard doorway once turned on its side. The color was exactly what I was looking for. The couch did start off very firm which I enjoyed. After about 10 minutes though, your seat cushion sinks in which is kind of annoying. The cushion does come back up once you get up, but I can see this being a problem a year or two down the road. The dimensions and everything are correct and I love having the Chaise to lounge in. The price was better than other stores near me for similar products. My only concern is how this holds up in the future.