Not as padded as it looks in the pic-very thin padding. It is a very flimsy build quality - the recline feature tilts the whole seat back and it feels it will snap at the base. Seat does not stay upright and after a month the back leans quite far back. All screws are tight but it leans to one side. Massage function is a very slight vibration. It is not worth the cost at all-if it was around £50 maybe but for the £170 I paid it's awful. Do not buy this chair