The piece looks exactly as it does in the photo. So I can't complain from that standpoint. My issues are:

1) The cushions are extremely firm. I expected that to some point based on other reviews, but they are even more firm than I expected. The chair just isn't comfortable as delivered. Hopefully as it's used it will soften up. 

2) The back of the chair is surprisingly upright. It looks more upright in my home, than it does in the online photo. Not sure if they sloped the cushion in the photo, but there is very little recline/angle to the seat back in person. I guess it will promote good posture, but it's not exactly comfortable, from a relaxing standpoint. 

The chair looked quite comfortable in the photos online, but it just isn't that comfortable reading chair we were hoping for. It looks good in our room, but I doubt it will get nearly as much use as expected. 

Lastly, the delivery team was excellent. Thoughtful, courteous, and careful. They were great!!