Got the headboard without any hardware - customer service told me they could not ship hardware separately and I would need to return item - gave me the option of getting it myself and getting partial refund. I ordered hardware but was not able to communicate amount of reimbursement offered - the headboard looks fine. I will have hardware that I ordered myself on the way. was on customer service call with rep who tried to help, but eventually left me to buy my own hardware at my own expense.   I should be reimbursed for the additional costs that are due to missing hardware not included in package - very frustrated.  When I went to problem with order page did not give me an option for reimbursement of my additional costs, only options to return item.  I expect wayfare to reimburse me for the additional costs occurred.