I am so happy with this one, it’s has a right balance of firmness with a touch of softeness. The delivery was fast and It arrived as stated on the tracking. The mattress came rolled in a box, it was easy to remove the plastics. You just need another person to help with placing it on the bed since it can be a bit heavy since I purchased a king size. I added a box spring for more height but this mattress can also be used on its own with just the bed frame, true to size.