I love this machine with the exception that most of the wash cycles are in the Cloud and the app is designed by engineers not users. The cycles are hidden in some submenu. "Wash Cycles" should be a clear link on the first screen you see when you push on the tower. If some condition(s) like "Power on the washer" etc. must be met when you select "Wash Cycles"  a pop-up should tell you. what to do,