I bought this about one month ago and we just love it! It is very easy to use and cooks food (especially when using the grill) very fast since its cooking both sides at once. We've made turkey and beef burgers as well as paninis.  My husband said the panini was the best he's ever had. The griddler plates do clean very easy as well. There is little to clean after you put the griddler plates and grease tray in the dishwasher.