I like how solid the item is and the price. Overall I am happy with it, but there are some things that could have been highlighted. 
I ordered the oil rubbed bronze, and have never seen an oil rubbed bronze product so dark - it really should be termed 'black', it's hard to see the bronze or any oil rub. I'm also not thrilled with the difference in length between the top and bottom arm. It's photographed at an angle that makes them look almost equal, but the top arm is considerably shorter which makes it look a bit off balance. There were no pics that showed this disparity. 
I was not happy with how broken the box it arrived in was, although miraculously the product was well packaged and not damaged at all.