This is one of the best Bissell products I have purchased! I no longer have to vacuum and then get out my spray mop and go over the same area again. The Symphony Pet and Steam Mop picks up the Bark Dust and German Shepard footprints that come in the house with us after walks. It vacuums and steam cleans our hardwood floor and tile entry way all in one fell swoop! It is easy to clean out afterward, too. My only complaint is that it is tricky to re-attach the mop head which has to "click" into place, but without visual guidelines.