This toaster is beautiful. That is mostly why I purchased it. Although it would be more beautiful if the top part was either rose gold or white instead of stainless steel where you put the toast in. I understand this may be an issue with heating elements. Regarding my toasted bread and frozen waffles; I can only use 1 to the 1 1/2 setting with or without the frozen button pressed. Otherwise it burns. Not sure why there’s so many settings if you can only use the first two. It should have very light, light to medium to dark etc. But this is not the case.