Recieved on time and with great communication for delivery.   The box came a little damaged and the delivery driver took a photo too.  No damage to the bed unit.  This is a heavy piece of furniture so when the instructions say use two people to put it together you should.  The instructions are easy to read and follow.  The install is easy as long as you follow the instructions.  I did have to go back and turn a couple of boards around so they would face in the correct direction but it was minor and worth back stepping.   I though I could get a 12 inch mattress but instead this one handles only a 10 inch.  No problem getting that size.  I'm glad I didn't order that first.  The lifting mechanism is strong and easy to open and close.  I research how to make a murphy bed DIY.  So glad I purchased this instead. Good price point for how much use it will get.