The shelf unit was sent with no instructions or hardware for assembly. I attempted to get the missing hardware twice. Serious delays with this. The hardware sent was the wrong size for assembly. The screws fell through the holes completely. Some of the shelf pieces were incorrectly drilled and the manufacturer was at a loss as to how these parts were sent! No stars would be more appropriate. Horrible packing, no instructions, delays on parts, and customer service. He asked me to simply “throw it away and get a refund”.