While there was an issue with initial delivery of the product( they sent the wrong color), they were quick to rectify the issue. When the right color arrived, the base of one was pretty beat up ( the box it came in was also in bad shape), Wayfair was quick to ship a replacement . They are comfortable , easy to put together , and they look great. Hopefully they will hold up well. The color is a grey with a blueish tint to it. The swivel is a nice feature .