The chairs are very comfortable and look nice. They were easy to assemble (the legs had to be attached), and arrived on the day we expected. Our only issue was with the online ordering process. There was a code for getting a 20 percent discount, but there was no place to actually put the code in to get the discount. However, when we called customer service on the phone, they were extremely helpful, and we ended up getting the discount, but it took them manually entering the code. Because they were so helpful (and took quite a bit of time with us), we will likely be return customers.