Size is a lie!  Ok, sorry to be so dramatic, however, I paid for a "9x12" rug, but that's not what I got.  It is about 6" short of that all the way around! That's off by a lot in my opinion.  We had to cut off lots of the under-pad (ordered one for a 9x12 rug). Other than that, it is a lovely rug and looks just like the photos. The quality is probably a 8 out of 10. There were lots of hanging threads around that we had to trim off. But it is very soft to the touch! I think we'll enjoy it, just not happy about the shortage on the size.