I'm delighted with this mattress.

In the past, we've had mattresses with integrated memory foam/polyester toppings, which are fine, except that they are one-sided; i.e. you can only rotate them; not flip them. So, we struck upon the idea of buying a good quality, pocket sprung mattress and a separate topper. This way, you can rotate *and* flip it (to even out wear) and then re-fit the separate topper. 

I would describe the mattress as being medium to firm (perfect) and the wool tufting is lovely and warm. The natural theme extends to the covering, which is an unbleached 'ecru'.

Delivery was 'text book,' with email and SMS messages advising of a 2-hour delivery window.

Extraordinary value.