I cancelled this item because it wasntv delivered as stated nor straight after.  I had confirmation of cancellation and yet it was still delivered.  I now have to try return and venture out to do so.  Even worse even though I ordered medium and it states meduum on the dog bed level  and my westie cant fit in it (he is classed as a small dog) and it also  seems over stuffed as it does sit right on the floor . May be because it came stuffed into a too small package and is still a weird shape..  not impressed