Very disappointed with this purchase, I received it Sat 3/21/20 followed instructions prior to plugging it in and the results are horrible. Freezer constantly shakes and motor rumbles. I cannot open door or touch it without it rumbling.. I e-mailed them and they sent me  to a page asking for $5.00 to give me instructions. I found this appalling and disrespectful to a customer. Im very very much disappointed with this kind of service. I want to send it back and get my money back. Lousy product and lousy customer service,