Got this chair a few weeks ago for my daughter for Christmas. I got the cream colored. Nice looking chair, assembled it myself, but needed help when assembling the arms to the chair! The vibration is loud and we found it jarring, not relaxing. Haven't figured out how to dismantle the vibration as we'd like to try the heat factor without the vibration, however, the only way to stop the chair from vibrating is to unplug it, so of course unplugged the heat won't be available.  If anyone knows how to disassemble the vibration of the chair, but leave the heat element please write a reply. The chair is comfortable, and really nice looking, just the features not so good. Also, my daughter can rock a bit in it, don't know if it's suppose to do that, but she likes that.