My wife tried to save some money by buying an unbranded faucet that looked just like this one. She bought it way before I was ready to install so when the time came to install it and it leaked, her ebay seller wasnt responding to emails. I had no choice except to throw it away and buy a good one. I did exchange a couple of emails with Kraus and they answered their emails promptly. And Wayfair had a great price on it too.