This was a warranty replacement of a 50 pint dehumidifier with a 35 pint dehumidifier.  It was not an exact replacement of the original model.  When the box arrived, I noticed that both the front and back portion of the carton were bent inward.  Inside the box, the top styrofoam piece of protection was broken into three sections.  The black top of the unit does not fit tightly onto the rest of the unit.  The two sections have about 3/16 inch separation along the entire front of the unit.  They are supposed to snap tightly into place.  This does not seem to affect the operation of the unit, but it doesn't look right. [This review was collected as part of a promotion.]