The robe hook is perfect! Couldn't find the proper one until I searched Wayfair. Was exactly as described on website. I had ordered two with one being the wrong color (my fault). I called Customer Service and was immediately fixed up with the right one and received it two days later - no hassles, no muss or fuss. Plus, it was so easy to return the wrong one with the return label easily printed off my computer and dropped off at UPS. Thank you Wayfair!