I have not had it very long at all-maybe a month or so. I really like it but I have noticed that the the left door seems to need an extra little push after it is closed making me feel that the seal isn't as tight as maybe it should be. I'll never use anything but a bottom freezer again. I like the design; the size is adequate for 2 people. I will follow up with customer service re: door seal. I'll give it a 5 once I get it looked at and can confirm the seal is tight.