I tried to cancel this order about 2 hours after I placed it because I needed to get a larger shade. They later told me that the item could not be canceled and therefore I would have to pay for it because their return policy does not allow for me to just send the item back. I hate to tell you but you have lost a customer for 26. I will uninstall your app because I will not buy from a company that has this policy. Thank God I have bought quite a few things from you and they have all been fine. However, now I will uninstall your app and will not buy anything else. Bad customer service.