I received this Crockpot as part of a promotion from Influenster in exchange for my honest review.  First I love the stainless steel/black combo.  It goes with any kitchen color scheme.  I made frozen meatballs in it. I set the (very easy) clock, then set it on manual for “low” (it has high, low and keep warm) function and the timer for 6.5 hours.  I checked on the meal approx 3 hr 15 min and a few of the meatballs were burned.  I definitely heats up very fast.  Not sure if it was operator error?? I also like the programmable feature, I can set it for a few hours later and for a specific amount of time and get on with my day.  This is my first programmable Crockpot and love it. Only gave it 4⭐️ because of the burned meatballs.  Otherwise would’ve gave it 5⭐️. I would recommend it to friends and family.  Thanks again Influenster and Crockpot for this product.