Parts missing! Wayfair is refusing to return unless a 30-day missing parts claim is processed. Meanwhile Ive offered to return the item and they are insisting they want to charge me for return shipping of an item that is unusable. Very disappointed in the item and in how wayair is handling this process.

Update Wayfair continuing to be intransigent and refusing to actually work to address this issue. So so disappointed with this whole process! Ive been asking for the explicitly stated policy where customer is responsible for shipping defective products back but no answer so far. Its unlikely that Ill purchase from Wayfair again.