The first toaster I purchased stopped working on the right side.    Being a fan of my other All-Clad items, I thought I must have received a lemon, so I purchased another toaster.  The new toaster stopped toasting on the left side.  These things are so poorly made!  Read the other 1-star reviews.  Such a high number of failures should not be happening to an expensive toaster.  This makes me wonder if All-Clad is sacrificing the quality of its products to increase profit margins.