I like the griddle .It saves time you get nice grill marks with the grill plates .I orded the extra plate option. Out of the box the grill plates would not fit I had to adjust the hold down clips so they would stay on .The griddle plates and the waffle plates would stay on.CAUTION this gril is HOT all over so don't touch any where except the handel ! If you want to release the top tray so it will float so you can put thcker bugers or thicker items use a pad or I used a spoon to push down on the back side of it before you close it,Over all  my wife an I realy find it fun to use [This review was collected as part of a promotion.]