We ordered the fire pit after looking at several other retailers. When it arrived 4 days later, it was not the color pictured and did not look to be real stone on the exterior. i contacted Wayfair and texted with Denise D. She went above an beyond to resolve the issue . We will be keeping the fire pit, as the color ( black and grey ) is fine with us on our patio. It was well packaged, and easy to put the propane tank in and lava rock. Had it up and working within 20 minutes. Very nice on a fall evening to enjoy a glass of wine and look at vibrant colors of leaves and deer crossing our lower yard. I would recommend this fire pit to anyone. Thank you Denise.