This machine is truly an important part of our lives. We've learned how to lovingly attend to her and have been richly rewarded by the best cup of coffee of our lives. Frankly, she's ruined us for other coffee. We buy Cafe Bustelo beans by the pound and don't deviate from either the bean choice or our faithful dedication to her nightly prep as well as to the periodic cleaning and descaling that keep her producing perfect cups of coffee on demand. (True story: my husband uses the app and turns the machine on and selects his coffee from the 'throne' every morning. He then emerges to his perfect cup.) This is one of the best purchases we made for our new home.