Had it about a month. Not started on counter top, but under the counter.  There should be a latch that keeps it closed when not in use so you can just grab the handle to lift it up out of a lower cabinet. Requires both hand to pick it up because of its ungainliness and overall weight. 2nd, there should be a release on the left side to release the top to allow it to swing horizontal, for when you're making a panini, as opposed to man handling a hot top once it's pre-heated.  Beyond those two concerns, it's a great device.