This is my first time ordering online and I was hesitant about the whole process.  I like to see and touch repair pieces, but I saw what I wanted to update the lab and ordered it.  I was surprised and appreciative of the packaging and this new seat was installed under 10 minutes.  All the parts were included and the wood and nickel finishes were not scratched or substandard in any way.  I recommend this product and your company.
Joe