The Wayfair customer support rep that assisted me was very helpful...I needed help putting together an order for new patio sectional cushion covers, with an odd number of cushions.  The cushion covers were on sale, so this was the incentive to get the order placed quickly.  That was accomplished with one phone call.  The order arrived on time, and the cushion covers are great!  They fit the cushions well, the fabric is sturdy and the color (terra cotta) looks great on the lanai.  Another great experience with Wayfair!