The package arrived in good order and was shipped without any external damage. The packing list was accurate and there were no parts missing or damaged. The directions were clear to assemble the Gearbox in a logical order. For my use on the open shelf area we are putting some of our external network drives that support our home business. It would be a good feature to add a hole (with a rubber grommet) in either the left or right corner to support power and network cables. Other than that I would definitely recommend this product.