Wayfair did an excellent job shipping our playhouse with no missing parts. The only downside to this purchase was on backyard discoveries part and not putting the 50 plus page instruction manual in a plastic bag to protect it from weather. Everything else was in plastic bags. Southern living calls for a thunderstorm just about everyday at somepoint so our manual got soaked and was almost not legible. It all went together easily with 2 people and a little patience. My kids love it they are 5 and 3! Six stars if you put the manual in a plastic bag! Wayfair had it cheaper than anyplace else too but act fast the item was restocked and  back out of stock in less than 24hrs