The chair is only 6.5 months old and unfortunately, has begun to fall apart.  The arm rest fillings have separated and you can see and feel the metal frame on both arms.  The filling has also shifted in the back and seat of the chair. Very disappointed as this almost new chair looks very old and worn.  The mechanics of the chair are just fine as is the heat and massage features.  Unfortunately, the outside construction of the chair is not up to par, especially for over $1700.00!!  Am now looking to replace.