For now it’s a 3 star. Haven’t hooked it up. Haven’t used it to make ice yet. But the process of removing the “protective” blue film from all the stainless elements was so time consuming and frustrating that the product cannot possibly exceed a 3. It can only go down from 3. It is impossible to remove all the blue film without completely disassembling the machine. The film is behind the screws. The film wraps all edges and tucks into joints between elements. Looks tacky as hell to have a bunch of little blue pieces of blue plastic sticking out around the edges of everything. It’s ridiculous and unnecessary.