This review is about Lifetime's customer service.  I needed a few missing parts that either was not included or I misplaced.  Through email, I contacted customer service and provided model no. etc.  Within the same day, they came back and asked for address and contact information and sent me the missing parts at no cost and free shipping!  

The quality of the product is excellent.  I am very pleased with the product, their customer service, and their efficiency!  Thank you very much Heidi @ Lifetime!!!