I got it delivered twice. First time it came with a broken lid opening mechanism (one small screw that simply got cracked during the shipment I suppose). I was disappointed but decided not to return it as I found another way to use it.
I wrote a review about it though.
Several days later I was pleasantly surprised toreceive an email saying that the replacement item had been shipped to me! 
It came all in one peace and works properly! Thank you for your attention and care for customers!

Pros: neat, pleasant design: funtional and easy to wash
Cons: fragile lid opener