This recliner is as comfortable as it is beautiful! There was an issue with the first delivery but Wayfair was quick to assist. Packaging was great and the chair is really easy to put together. I only have a few complaints; one of the legs is nicked, the thread on the back flap is unraveling and he chair "recoils" out of the deepest reclining position (the position is pictured, however, there is no way the chair I received will stay in that position without someone in the chair making a conscious effort to keep it there).