The first TV stand was delivered damaged, it was clearly dropped on one side causing both cosmetic and structural damage. For the most part, Wayfair reacted quickly in sending out a replacement. The towers, center shelf and top piece were all fine. The unit itself is nice and was easy to assemble. Be prepared for the adjustable shelving inside the TV stand to be damaged as they are curiously not secured inside the unit for shipping and slide back and forth hitting either side with ease. The most frustrating part of our experience was not being informed that Wayfair would not be taking the damaged stand back. So the time, effort and materials wasted in boxing the unit back up was very aggravating. Not to mention the aggravation with having to make arrangements with what to do with the damaged stand. Overall it's a decent unit, looks nice with solid construction. The experience is what will give us pause with shopping with Wayfair again.