I love this couch. It’s firm but soft and comfortable at the same time. This thing is huge. It didn’t fit in my space exactly as I envisioned but I still think it looks really good. I tried taking a piece out so it wasn’t so huge, but with the chase being a left arm, it looked funny so I just added all the pieces. It took me 1 hour and 20 minutes to do the whole thing (unbox, build, assemble together) by myself. The delivery was on time and the drivers were really nice. My only complaint is the delivery date selection is slim to none and someone has to be home to sign for it so my only choice was to take off work for the delivery or wait several more weeks to have an off day that matched up with one of their open delivery dates. Overall definitely recommend.