The couch itself is great. The blue color is definitely darker than as pictured. Much more dark teal than light turquoise. Its sturdy and super easy to put together. Came in one box but managed to push it upstairs on my own. The reason for my low rating is the shipping. It said there was a 3-4 week wait, which was fine so I waited. However once it "shipped" it never left the warehouse for over a week. It finally moved after I contacted customer service. Then it got stuck at fedex for another week. When I emailed back customer service asking to confirm whether they sent the couch to fedex, they never replied. The attitude I got in some of the exchanges wasnt appreciated either.