Everything about this was bad for me. I wanted to love it. I was very excited, especially with the reusable pad option. But, to start, the handle did not fit properly into the base. There was no "snap". The fitting was so off that plastic was actually peeling off from forcing it too much. I was going to use it as it was because it was still usable without securing. But, when I went to add the scented concentrate - water leaked everywhere! It just did not work out for me. I am unsure if I got a defect or if this is just poorly made.