If the color you choose does not specify the color hardware comes with the product DON'T ask customer service. They assured me that it came with the nickle hardware (that we wanted), but it showed up in chrome, which looks pretty strange with the rest of the bath in nickle. When I called customer service, they were very apologetic, and said the would have the manufacturer send us a set of nickel hardware. Great, right? Nope, next email said manufacturer couldn't send the hardware, but they would give me a 15% refund to replace the hardware, to which I agreed. (what choice did I have? My contractor was there to install it)  To date I have not been able to find the 11 drawer pulls that fit the pre-drilled holes in a nickle satin finish.