As long as everything goes well companies and customers are seemingly fine. Once you have a problem though, that's the true test of what a good company like Wayfair will  do. How  will they  respond to a problem?. Sure it's easy as long as everything is smooth but put in a few bumps and then let's see how well the  the company will respond..  Do they  treat you well and  understand the problem may not lie with the customer? That's a good thing.  This media piece was unfortunately damaged in shipping. After assembly and  some repair and touch-up painting due to shipping damages this has surprising  turned out to be a stable piece.  Wayfair was very fair--in fact they were WAY MORE THAN  FAIR-- in adjustments for these damages.