I absolutely love this couch! It is firm, yet bouncy. The cushions too short your back have velcro. The color is as pictured. The texture is soft. Seems very well made, although I believe I have a minor defect where the couch is dented a little (pictured). I love that it is customizable and has a console, 2 cup holders, 2 outlets, 2 usb ports and a usb-c port--very convenient.