So I only have had this couch up for a day. But my first reaction is I love it! Easy to put together for one person, I love that all the coverings are removable to wash, and my favorite part is how deep it is. Two ppl could lay next to each other comfortably (aka spooning). I don’t mind the firmness because obviously it will soften throughout use. 

My only complaint is wayfairs delivery process. You’d think with such a large widely used company, they’d give you an estimated time of delivered, ie 3 pm. They just left 4 giant packages on my front lawn. Luckily I had someone bring them in or I’d have had a wet couch by the time I got home from work.