I am really enjoying this sofa. I use it as both my family couch as well as my bed at night. It is firm, but comfortable. It is easy to convert and looks like a real couch! It definitely takes two people to put together! Directions were simple, but you need at least 4 hands to get the pieces placed correctly and screwed it. Also, the bed when folded out is not a full size. It is between a twin and full. We have plenty of space when my son crawls into bed with me, but not a big as a full.