This is a GORGEOUS chandelier. Takes a while to assemble it. 2 globes came broken but I called the company directly and they replaced it. Poly and Bark and assistant was a lady named Mikayla. Efficient and resourceful! INCREDIBLE CUSTOMER SERVICE! Prompt and polite. Wayfair customer service has a lot to be desired. Executive Resolution Manager RYAN V is rude, disrespectful, distrustful and has a lot of learning to do. 
sorry image has the missing globes, waiting to be delivered!