From the time I submitted my order to the time it was delivered and assembled, I received excellent communication and support before, during, and after. The pro was a very nice young man (Arsenio C.) who assembled the desk shell in record time. He even let my cat help! I had to reschedule several times because Wayfair delivered the desk so quickly, but Handy worked with me to get even a Saturday assembly appointment (unfortunately, that pro didn't show up). The pro came first thing on the next business day, well ahead of the impending appointment I had with a client. 

Handy understood the urgency and provided a wonderful service. I will call on them again.